Business Banker: Merchant Services
3 days ago
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**Date**:18 Jun 2025
**Location**: Cape Town, Western Cape, ZA
**Company**:Capitec Bank Ltd
**We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below**:
1. To see what life at Capitec is all about and complete a short assessment, ****
**Purpose Statement**:
- To build, maintain and optimise effective client relationships by providing excellent client service through engagement and consultation with existing clients including installation, after sales support and training on products.
- To contribute to the overall profitability of Business Bank by promoting and selling Business Bank and merchant products to new and existing clients.
**Experience**:
**Min**:
- At least 2-3 yrs. proven experience in a CRM environment with responsibility for, or exposure to cross and upselling.
- Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these.
- Building and developing a client base across a geographic area.
- Experience in a FMCG, banking or retail environment
**Ideal**:
- Providing on-site support and training to external clients
- Providing on-site technical support/client support within a retail/sales environment
- Cold-calling/external sales experience in a merchant acquiring environment, generating own selling opportunities
**Qualifications (Minimum)**:
- Grade 12 National Certificate / Vocational
**Qualifications (Ideal or Preferred)**:
- Bachelor's Degree in Commerce or Marketing
**Knowledge**:
**Minimum**:
- Commercial, economic, SME landscape (esp. in the relevant geographic area)
- Sales and sales optimisation techniques & principles
- Commercial/business know how (how businesses work.)
- Client relationship management principles
- Engagement/conflict management practices
- Performance culture
**Ideal**:
Knowledge and understanding of:
- Business banking landscape, product knowledge
- Payment solutions environment (merchant services)
- Stock control
- POS Solutions
- Capitec Bank Acquiring product knowledge
**Skills**:
- Influencing Skills
- Planning, organising and coordination skills
- Communications Skills
- Commercial Thinking Skills
- Interpersonal & Relationship management Skills
- Negotiation skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
**Conditions of Employment**:
- Clear criminal and credit record
- A valid driver's license and own vehicle is required as an inherent operational requirement of the job
- Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals._
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