Senior HR Generalist

**Senior HR Generalist**

**About**

Business Process Outsourcing Services company based in Craighall park

**Purpose**

The Senior HR Generalist position will ensure HR objectives/ initiatives and goals are being met through successful strategy execution together with management and employee engagement. The position will align various business units towards a common goal via consistent HR practice. The position serves as a partner to the business, to contribute to the overall success of the business by managing all human resources activities effectively. The Senior HR Generalist will support the HR Manager by acting as a change agent in all value-adding initiatives and statutory requirements. The Senior HR Generalist will successfully manage and mitigate all risks from an IR perspective, through the latest compliance requirement, and actively be involved in creating harmony within the departments. The Senior HR Generalist HRBP will work closely with Management to ensure the smooth execution of strategic objectives, as set out by the HR Manager and Group CHRO.

**Responsibilities**:
**Budget and resource management**
- Cost-effective allocation and use of company resources.
- Ensure a frugal approach is taken in the handling through the recruitment, skills, and employee wellness initiatives.
- Align BBBEE strategies towards effective cost-handling initiatives.

**Governance and Industrial relations**
- Adhere to Company policies and departmental procedures.
- Company structure and reporting lines.
- Compliance to LRA, BCEA, SDA and EE and other relevant legislation.
- Safeguard documentation and other sensitive information for confidentiality reasons as per POPIA regulations

**Operational**:
Industrial Relations and employee engagement **10%**
- Assist in all IR and ER-related matters.
- Handling grievances of employees and recommending/implementing appropriate disciplinary measures.
- Identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counselling of staff
- Preparing for and representing the company at CCMA as and when required.
- Handling of Retrenchments, medical boarding, sensitive conflict resolutions, performance improvement plans, and job satisfaction surveys with providing solutions to Senior Management.
- Swiftly attend to all employee matters and endeavours to practice a hands-on and proactive approach to dealing with employee matters.
- Offer professional advice to Management regarding the most appropriate action to take for employee non-conformances and other performance diversions.
- Ensure the sanction opposed on employees for misdemeanours are in line with the company’s Disciplinary Code of Conduct and in doing so, mitigate any risks to the business.
- Proactively attend to abuse of the sick leave and other absenteeism matters by extracting reports from the HR system.
- Investigate and report on the route cause analysis of chronic IR matters, absence, abuse of sick leave, deductions for negligence etc and provide feedback to Senior Management with solutions.
- Analyse monthly staff movement to identify trends and or concerns and raise with HR Manager.
- Interpret and notify employees and management on Labour Legislation and related amendments.
- Ensure performance management is conducted effectively by Management and support Management in understanding the process.
- Identifying and clarifying performance problems; evaluating potential solutions; implementing selected solutions; coaching and counselling of staff.
- Conduct exit interviews and record findings in a report.
- Address areas of concerns identified during exit interviews with the relevant Manager.

**Performance Management 5%**
- Conducting job analysis and job design to determine staffing numbers, skills and needs to meet departmental and company objectives.
- Analysing the skills and qualities required for each job and developing job descriptions and duty statements.
- Linking job descriptions to the performance management system and compensation and benefits.
- Advising on remuneration including employee benefits and promotions.
- Assisting with performance evaluations.

**Statutory Reporting 20%**
- Assist the HR Manager in Employment Equity reports and plans to Department of Labour, EEA2, EEA4, EEA13, and five-year plans.
- Act as the Employment Equity Co-Ordinator and handle all arrangements in preparation for EE Committee meetings.
- Secondary Skills Development Facilitator, assisting the HR Manager in the preparation and submission of WSP/ATR to various SETA’s.
- Support the BBBEE verification and audit process through timely submission of employee and skills reports.
- Claiming of Mandatory and Discretionary grants from SETA for leadership and training.

**Training and Development 5%**
- Identify skills gaps and arrange for training facilitation and ongoing talent management.
- Drive internal training excellence through LMS systems and online courses.
- Ad