Digital Enabler

2 weeks ago

Rustenburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:

- To determine customer needs and direct and assist customers on the appropriate assisted, self-service or online banking options to ensure an exceptional customer experience and increase utilisation of self-service and online platform based banking options**experience and qualifications**:

- Minimum Qualification - Grade 12
- Preferred Qualification - Relevant NQF Level 5
- Experience - 1 to 3 years’ experience in a sales and customer interaction role preferably within a financial services industry
- Additional Knowledge - Technical knowledge in the usage of devices (laptops, smart phones, tablets)
- Person must not be an unrehabilitated insolvent

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