Travel Coordinator

SUMMARY OF JOB:
A travel coordinator arranges, manages and coordinates all aspects of business travel to meet the specific needs of employers, employees and clientele within an organization. A travel administrator may also need to be 'on-call' beyond normal business hours to address any needs an employee or client may have in transit

DUTIES AND RESPONSIBILITIES:

- Coordinate and book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements
- Research and compare prices, availability, and quality of travel options such as flights, hotels, and car rentals to secure the best rates and accommodations
- Negotiate with vendors and travel agencies to obtain the most favourable terms and conditions for corporate travel bookings
- Advise employees on travel policies and any necessary documentation needed for their travel
- Prepare and distribute travel itineraries, including all relevant details such as flight information, hotel reservations, car rentals, and meeting schedules
- Assist employees in resolving any travel-related issues or emergencies, including flight cancellations, missed connections, lost luggage, etc

**REQUIREMENTS**:

- A matric certificate
- Exception organizing skills
- Strong communication skills
- Multi-tasking skills
- Problem solving skills
- Attention to details
- Proven work experience as a travel coordinator, travel agent, or a similar role in corporate travel management
- Strong customer service orientation