Sambassador

We are looking for a Sambassador in **Free State Welkom** to ensure product/service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.

**As a Sambassador, you will be responsible for**:
**1.**Customer Experience Management**
- Manage customer vetting and registration
- Manage rental process
- Gather feedback and suggestions from customers to continuously improve the rental service
- Monitoring and managing inventory including the storing, tracking and maintenance of equipment

**2. Inventory Management**
- Monitoring and managing inventory including the;
- Storing
- Tracking
- Maintaining of equipment
- Charging devices

**3. Managing & Ensuring Compliance**
- Standards & Discipline Management
- Brand Management & Compliance onsite
- HSSE compliance
- Non-Compliance Escalation
- Reporting and KPI's
- **Delivery of Quality Reporting & Insights**:

- Feedback on what is working and what is not working,
- Red flag escalations of issues encountered on the sites,
- Speedy response to resolve issues that are encountered,
- Provide insights gained from customer interactions

**4. Administration**
- Capture daily, weekly and monthly reports based on customer interactions and sales
- Identify challenges and corrective actionsCustomer Satisfaction and Service
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Build and maintain strong working relationships
- 2-3 years sales experience in Telecommunication or Electronics
- Matric
- Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)