Senior Specialist Insight and Reporting

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The Senior Specialist - Analytics and Insights is responsible for providing expert-level support in the development and management of reporting, analytics, and insights for an organization. This role involves analyzing data to identify trends, opportunities, and issues that can inform business decisions and drive growth. The Senior Specialist will also be responsible for the creation of dashboards and reports that provide a clear understanding of business performance and enable effective decision-making. In addition, data modelling and mapping is a vital part of the role to enable reporting.

**Working at NTT**

**Key Roles and Responsibilities**:

- Ensure adherence to departmental and company policies and rules
- Ensure compliance to all South African IT legislation and governance
- Ensure continuous improvement of standard operating procedures
- Contribute to the development and management of Service Level Agreements
- Ensure adherence to MultiChoice Data Governance policies and procedures as well as POPIA and GDPR principals
- Gather and analyse data from multiple sources to identify trends, patterns, and insights that inform business decisions
- Develop and deliver reports that provide stakeholders with actionable insights and recommendations
- Create and maintain dashboards that visualize key performance indicators (KPIs) and other relevant metrics
- Work with cross-functional teams to identify data requirements and ensure data accuracy and integrity
- Collaborate with other teams to integrate data from various sources and systems
- Identify opportunities for process improvement and automation to enhance the efficiency and effectiveness of reporting and analytics
- Stay up-to-date with industry trends and best practices in reporting, analytics, and insights
- Lead analytical and reporting delivery within teams
- Share knowledge and practical experience with the analytics and insights community
- Challenge and contribute to the development of architectural principles and patterns
- Mentor and coach junior analysts to develop their skills and expertise

**Academic Qualifications and Certifications**:

- Bachelor’s degree in computer science, Information Technology or Equivalent Qualification
- Competency Certifications in Databricks, Azure, Data Analysis, and other technologies highly advantageous
- 8-10 years of experience gathering requirements and analyzing data
- Experience working with data visualization tools such as Tableau, Power BI, or QlikView
- Proficiency in SQL, Python and other programming languages commonly used in data analysis
- Advanced Excel and PowerPoint skills

**Skills Summary**

Big Data Solutions, Business Analysis, Data Analysis, Data Analytics, DATABASICS, Data Lake, Data Modeling, Data Structures, Unstructured Data

**What will make you a good fit for the role?**

**Workplace type**:
**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your ca