Manager: Credit Policies and Procedure

**Requisition and Specialist Recruiter Details**
- REQ 136626 - Twanette Coetser- Closing Date - 06 November 2024**Cluster & Location**
- Total Business Banking and Retail - Client Value Management- Sandton, Gauteng- Career Stream- Credit Management
- Leadership Pipeline- Manage Self: Professional

**Manager: Credit Policies and Procedure**

**Job Purpose**
- To review Credit assessment and manage risk across lending products to provide oversight and optimise the credit portfolio quality for Nedbank.**Responsibilities**:

- Perform monitoring exercise to ensure business alignment to agreed risk appetite measures.
- Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
- Align credit policy to changes in the regulatory environment and in line with best practice by scanning changes and making recommendations.
- Manage budget by controlling expenditure.
- Contribute towards financial targets by monitoring and improving credit risk.
- Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
- Provide independent opinion to stakeholders to inform prudent risk management.
- Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
- Represent Credit Risk by participating in Risk Committees and Forums.
- Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
- Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
- Deliver on the credit risk monitoring plan by managing resources and activities.
- Address immediate and emerging risks by performing ad hoc monitoring exercises.
- Ensure compliance of agreed corrective actions by continuous monitoring.
- Ensure alignment of business to policy and regulations by monitoring and making recommendations.
- Ensure accuracy and quality by monitoring work done by team
- Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
- Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Contribute to team effectiveness by following the recruitment process when recruiting talent
- Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
- Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Create a client service culture through various required interventions.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
- Manage and monitoring of External Audit, GIA and CRRM review processes.
- Manage Credit Documents and ensure adherence to Group requirements, i.e. format, manage review by NELS and Forms Management.
- Manage Credit Policy and Standards acknowledgement process.
- Minimum Experience Level- 7 - 10 Years’ Credit Assessment and decisioning experience within Banking environment
- 3 Years' Financial Statement Analysis or Balance Sheet Analysis experience would be an advantage
- Extensive understanding of legalities associated with lending and collateral.
- 2-3 years Credit systems & processes experience

**Requirements**:

- NQF Level 7 or Higher in a Financial or Banking related field essential
- CIMA, Credit management degree or equivalent will be advantageous

**Technical / Professional Knowledge**
- Banking procedures
- Business principles
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Cluster Specific Operational Knowledge
- Business Acumen
- Behavi