Customer Service Advisor
5 days ago
Customer Care Advisor
WHO WE ARE AND WHY US
The Theo Paphitis Retail Group encompasses Ryman, Robert Dyas, Boux Avenue and London Graphic Centre. We are a family of Multi-channel brands focused on delivering fantastic customer service and first class product knowledge. We are passionate about retail We’re passionate about our people and our customers We are committed to succeed and deliver results. Continuous improvement is in our DNA, always striving to be the best We are looking for customer service team members who are just as passionate about delivering exceptional service as we are Are you in?
WHO’S RIGHT FOR THE ROLE
All the teams in Theo Paphitis Retail Group, in our stores and in our Retail Support Centre, demonstrate how passionate about retail we are, by putting our customers first and sharing the vision to keep our customers at the heart of everything we do. We deliver results with energy, enthusiasm and passion. We are all resilient, innovative and adaptable team players.
WHAT YOU WILL DO
OUR PURPOSES
To get it right first time for our customers in a timely and efficient manner - we value our customers time
By joining the customer service family you’ll be a great communicator who loves problem-solving for our customers, truly putting the customer at the heart of our conversations
Building relationships will be key to your success, so let that bubbly, friendly personality shine through whilst helping our customers & developing your career
WHAT WE WOULD LIKE TO SEE IN YOU
- A passion for getting it right first time
- To be Energetic & Enthusiastic
- To have the ability to get around on a computer
- To be self-motivated & a team player
- A desire to learn, improve and grow
- To have awesome communication skills
- To enjoy and have the skills to multi task
- To be patient whilst maintaining control of your conversations
- To be a decision maker and problem solver
**Experience**:
- Customer service: 1 year (required)
Application Deadline: 2024/09/12
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