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Key Account Sales Support

2 weeks ago

Cape Town, South Africa Unique Personnel Full time

**Job Number**
- 72736

**Job Type**
- Permanent

**Job Title**
- Key Account Sales Support

**Computer Skills**
- MS Office

**Industry**
- Security - Safety

**City**
- Cape Town

**Province**
- Western Cape

**REPORTS TO**:NATIONAL KEY ACCOUNT MANAGER**MAIN PURPOSE OF JOB**:

- Act as the crucial link for the Company’s key account customers and their respective Key Account Managers.**MAIN DUTIES AND RESPONSIBILITIES**:

- Coordinate all aspects of sales administration, quotes, order status deliveries, pricing, resolve any product or technical queries for the Key Account and/or customers.
- Maintain and update sales and customer records.
- Assist with managing Key Account and Product Managers diaries and the preparation of the necessary product marketing material when required.
- Build and strengthen relationships with clients through making regular telephone contact.
- Provide daily summary of outstanding issues and queries to National Key Account Manager and or the National Sales Director.
- Advise client and relevant Key Account and Product Managers should there be a delay or shortage of stock and follow through ensuring order is received.
- Responsible for processing and checking orders or providing service to customers.
- Learn the products and codes in order to effectively assist sales staff.
- Assist with the offsite marketing initiatives.
- Assist with the travel and accommodation planning and approval processes.
- FURTHER ACCOUNTABILITIES- Ensure a consistent standard of excellence and professionalism in all interaction with people and be aware of the impart of attitude on all those you interact with.
- Attain and maintain a consistent and high standard of handling telephone calls.
- Take on the role of guardian of the company’s image and reputation.
- Communicate effectively through improved listening, questioning and note taking.
- Maintain the company’s desired level of confidentiality in respect of all aspects of your job.
- Due to the nature of our business your position in the company may be redefined from time to time, as may be your responsibility.**Inherent Requirements**
- Matric- Sales Support / Key Account experience- Computer literate\**What Qualification**
- Matric

**Minimum Qualification**
- Matric

**Status**
- Available