Team Leader

INTERNATIONAL CALL GROUP WE ARE HIRING!!! TEAM LEADERS - 3 YEAR EXPERIENCE IN MANAGING TEAM - LEADING BY EXAMPLE - MONITORING PROGRESS - SUPOORTING TEAM MEMBERS - EFFECTIVE COMMUNICATION SKILLS HOW TO APPLY: WHATSAPP 0626335084 **Job Types**: Full-time, Permanent

A Team Leader, who is often known as a Supervisor or a Team Manager, is responsible for managing a team of Agents. This team would typically consist of 12 - 16 Agents, helping them to meet targets while reviewing performance and coaching them also. A full list of duties, including ensuring that Agents adhere to company polices like attendance is listed...

Job description DO NOT APPLY IF YOU HAVE NO EXPERIENCE You will start as a Senior Agent for Three Weeks, once passing systems training, you will be a Team Leader. This is purely to get the experience of the system and Sales Floor culture. We have successful Team Leaders on this Programme - Every Leadership comes in this way onto the Sales Floor Basic...

USA TEAM LEADER **Purpose of the Job**: The role will lead a team of Agents supporting a key US customer service campaign in the delivery of a range of services to new and existing Consumer Customers. To ensure quality, compliance and other agreed contractual performance standards and targets are met, driving individual and team performance, developing and...

**Key Responsibilities**: - Lead, coach, and support a team of QA Analysts to ensure high-quality performance across campaigns. - Monitor and evaluate outbound calls to ensure compliance with company standards and regulatory requirements. - Use **Callbi** analytics to extract insights, generate reports, and provide feedback to operations teams for...

_**WE ARE URGENTLY HIRING A TEAM LEADER**_ - **Requirements**:_ - **RE5 AND KI QUALIFICATION**: - MATRIC - 3 years' experience in managing teams - Problem Solving - Effective communication skills - Leading by Example - Monitoring Progress - Supporting Team Members - Setting Goals and Objectives - Clear criminal record - Basic salary & commission -...

DO NOT APPLY IF YOU HAVE NO EXPERIENCE You will start as a Senior Agent for Three Weeks, once passing systems training, you will be a Team Leader. This is purely to get the experience of the system and Sales Floor culture. We have successful Team Leaders on this Programme - Every Leadership comes in this way onto the Sales Floor Basic Salary 10-12k...

**Purpose of the Job**: We are looking for an external Team Leader to join our VSG Team. This individual should have a good understanding of the campaign and standard operating processes. The ability to do ‘Talk offs. Drive Quality Assurance and US Compliance requirements by listening to calls and continuous improvement to ensure all opportunities to...

**1.1 PURPOSE OF JOB** To develop, motivate and lead a team of advisors to provide a superior level of service individually and collectively across various campaigns. You will be responsible for the delivery of KPI’s through robust coaching and day to day management ensuring a high level of standards within your team. **1.2 KEY RESPONSIBILITIES** - Lead,...

Are you an experienced Call Centre & Office Manager with a proven track record of managing teams across various campaigns? Are you seeking a new challenge with the potential for growth opportunities? We are currently seeking and experienced Call Centre & Office Manager to join our dynamic Call Centre based in Mount Edgecombe. You will be responsible for...