Key Account Manager
2 weeks ago
Key Responsibilities
To drive the sales and commercial action plan for assigned portfolio to deliver the budgeted
revenue and volume objectives in the Inland region
To identify new sales opportunities and take steps to implement them for new and
expanded revenue streams.
Develop and service customers to maximize loyalty and revenue generation, be agile and
adapt quickly to market changes, competition and opportunities.
Accountable for Customer satisfaction and experience for all assigned segments and trade
portfolio.
Manage and grow existing KEY accounts, prospect to sell across the range
Forecast management with logistics
Pallet management with the internal team
Ensure credit processes are followed for new business and that AR is update on current
customers
Pursuit and understanding of all business segments (DISTRIBUTORS VS FOOD SERVICE VS
MANUFACTUERING)
Mobilize, implement and action promotion and trade shows and work with marketing to
market our brands
Negotiate b2b contract to secure profitable business flows through competitor analysis to
monitor and recommend pricing levels
Gather and analyse market intelligence and present to management to for decision making.
Organize promotional activity with appropriate organization for incremental business.
Ensure timely distribution of all promotional literature.
Attend industry related shows/functions/seminars/exhibitions
Submit reports on customer and trade performance and market intelligence as required to
track performance
Build and maintain good relationships with colleagues to leverage the strength of the
Partnerships
Minimum of 5 years airline experience in sales and marketing
Must have experience in selling fats and oil in the b2b space
Strong analytical skills, exceptional negotiator and ability to influence
Proficient in PowerPoint, MS Word, Excel
Competencies
Self-motivation and a passion for customer service
Self-confident and results-orientated
Diplomacy and empathy
Flexible and innovative
Analytical with ability to prioritize
Able to work independently and as part of a team.
Measures of Success
Achievement of agreed targets
Harmonious relations with all customers
Willingness to support team members.
Accurate and timely market intelligence reports.
Must have the technical ability to understand fats and order or the ability to learn fast
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