Customer Care Agent

Job Title: Customer Care AgentLocation: Cape Town (Office based)Job Type: Full Time, PermanentSalary/ Offer: R About us:DSG is a leading BPO company specializing in digital solutions for various industries. We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.The role:We are looking for young,...

Shelflife (a division of the Holdsport Group Pty Ltd.) are looking for a friendly & experienced Customer Care Agent to join our Cape Town head office team - the position is available immediately. **Key Roles** - Answering of all incoming calls - Responding to all website enquiries - Management of courier delivery service, both local & international -...

POSITION OVERVIEW: As a Customer Care Agent, you will play a crucial role in our organization by providing exceptional customer support and resolving customer inquiries. You will utilize your excellent communication skills and customer-focused approach to build positive relationships with customers and ensure their needs are met.POSITION...

Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa 1 day ago Be among the first 25 applicants The intake agent will receive and review the fax images and start data entry in the system. Validate and verify the provider and member using all compliance metrics. Create the precert case and route the case to the...

Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa The intake agent will receive and review the fax images and start data entry in the system. Validate and verify the provider and member using all compliance metrics. Create the precert case and route the case to the appropriate bucket for initial or final review....

Grow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a **Customer Care Representative **to join their team! **To qualify for this position you need**: - Matric - Minimum 2 years of experience in a similar role - Be able to make a minimum of 150 calls per day - Great telephone etiquette - Positive, can-do attitude -...

Assistant Manager-Customer Care Voice-Inbound EXL, Cape Town, Western Cape, South Africa Shift times may vary based on business needs. Flexibility is required. Responsibilities Manage teams and ensure quality and productivity targets are met. Develop strategies to reduce attrition and improve employee satisfaction. Lead and manage a team of agents. Monitor...

Role Purpose The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience. This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company...

Assistant Manager - Customer Care Voice Inbound EXL, Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It focuses on supervisory support, escalation/complaint handling, and meeting Service Level Agreement targets. You will be required to be flexible...

Assistant Manager - Customer Care Voice (Inbound) Location: EXL, Cape Town, Western Cape, South Africa Posted 3 days ago. Be among the first 25 applicants. This opportunity involves delivering overall performance and managing key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and meeting Service Level...