Sales Agent

2 weeks ago

Milnerton, South Africa Telkom Express Feathercom Full time

The main accountabilities are the achievement of all sales targets, follow policies and procedures (OHS and COVID-19, stock, cash, credit vetting etc) and ensure accurate administration and customer satisfaction at all times. The key responsibilities of the role are as follows:

- Adhere to **_“The Telkom Way”_** policy to ensure excellent customer service.
- Maintain optimal customer service relationships
- Maintain enthusiasm and ensure that energy levels are always appropriate.
- Promote and sell prepaid voice and data, sim-only, post-paid voice and data, LTE, accessories, smart-voice, and fixed line internet packages (Fibre / DSL)
- Advise customers on Insurance, OBF’s and Repair’s processes
- Conduct a customer needs analysis to determine the reasons for visiting the store.
- Advise customers on Telkom product and service offerings and recommend a suitable product/service to meet their needs.
- Assist customers with cellular and fixed-line technical queries
- Processing contracts in store via our credit-vetting systems (NGCRM)
- Ensure BVS and V-DOC’s compliance within the store and ensure that discrepancies get resolved.
- Manage your customer queries and escalations.
- Log and track customer cases related to any queries logged.
- Keep organized with regards to customer interactions and follow-ups
- Inform client regarding relevant turn-around times and back office processes.
- Following necessary processes via ARIA
- Complete and update all relevant sheets, reports, trackers, as per company requirements.
- Complete daily and curriculum assessments
- Attend staff meetings and Telkom training initiatives.
- Adhere to COVID-19 and the applicable health and safety protocols
- Sanitize key touch points
- Sanitize customers and work equipment
- Manage the queue effectively outside the vehicle, as well as maintain social distance on the shop floor, ensuring customers are spaced as per 1.5m safety regulation
- Keep updated with latest devices, trends, competitive products, and services.

**Salary**: From R5,000.00 per month

COVID-19 considerations:
All our employees must be vaccinated

Ability to commute/relocate:

- Milnerton, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Sales: 1 year (preferred)

  • Outbound Call Center Agent

    4 days ago

    Milnerton, South Africa Plus Pointing Full time

    We are currently seeking Experienced Outbound Sales Consultants to join our ever expanding dynamic & driven sales team. We are a Digital Marketing company and work with platforms like Facebook, Google, Instagram, LinkedIn & more on a daily basis. This challenging position requires someone who has excellent communication skills and brilliant closing...

  • Outbound Call Center Agent

    4 days ago

    Milnerton, South Africa Plus Pointing Full time

    We are currently seeking Experienced Outbound Sales Consultants to join our ever expanding dynamic & driven sales team. We are a Digital Marketing company and work with platforms like Facebook, Google, Instagram, LinkedIn & more on a daily basis. This challenging position requires someone who has excellent communication skills and brilliant closing...

  • Sales Manager

    1 week ago

    Milnerton, South Africa Harcourts Dunn Full time

    Are you a goal-oriented, driven individual with a passion for real estate sales? Look no further! Harcourts Dunn Milnerton is currently seeking a suitably qualified and experienced Sales Manager to lead and inspire our dynamic sales team. As a Sales Manager, you will be responsible for driving sales performance, developing and implementing sales strategies,...

  • Property Real Estate Specialist: Listings

    2 weeks ago

    Milnerton, South Africa LIONLEAD Real Estate Full time

    A real estate company in Milnerton is looking for a qualified Real Estate Agent. You will be responsible for buying and selling properties, generating leads, and maintaining an active listings database. Ideal candidates will have sales experience and strong interpersonal skills, along with a valid driver’s license. This role requires a clear background...

  • Telesales Consultant

    1 week ago

    Milnerton, South Africa Connor-Com Full time

    A dynamic and growing company requires TARGET driven Telesales Agents, who are ready to take their career to the next level. **Roles and Responsibilities** - Sale experience or experience in retail or hospitality. - Be able to meet the set targets put out to them on daily, weekly and monthly targets. - Work according to scripts. Product knowledge and...

  • Call Centre Agent

    2 weeks ago

    Milnerton, South Africa Plus Pointing Full time

    We are currently seeking **Strong Outbound Sales Consultants with cold calling experience **to join our ever expanding dynamic & driven sales team based in MILNERTON. This challenging position requires someone who has excellent communication skills and brilliant closing techniques, ensuring that both our client and company needs are exceeded. We expect...

  • Real Time Performance Specialist

    7 days ago

    Milnerton, South Africa Collinson Full time

    Collinson is a global, privately-owned company focused on enhancing travel experiences. It serves over 400 million consumers through services in airport experiences, loyalty and customer engagement, and insurance. It operates Priority Pass, the world’s leading airport lounge and travel experience program, offering access to 1,500+ experiences across 650+...

  • Real Time Performance Specialist

    1 week ago

    Milnerton, South Africa Collinson Full time

    Collinson is a global, privately-owned company focused on enhancing travel experiences. It serves over 400 million consumers through services in airport experiences, loyalty and customer engagement, and insurance. It operates Priority Pass, the world’s leading airport lounge and travel experience program, offering access to 1,500+ experiences across 650+...

  • Front Office Team Leader

    2 weeks ago

    Milnerton, South Africa Collinson Full time

    Collinson is a global, privately-owned company focused on enhancing travel experiences. It serves over400 million consumers through services in airport experiences, loyalty and customer engagement, and insurance. It operates Priority Pass, the world’s leading airport lounge and travel experience program, offering access to1,500+ experiences across650+...

  • Finance Manager Milnerton

    5 days ago

    Milnerton, South Africa West Coast Personnel Full time

    Financial Manager Job Description The Financial Manager's responsibility is to effectively manage financial staff nationally and facilitate the compilation of accurate and reliable management accounts. Ultimately, the purpose of the position is to manage the company’s financial health through cash flow monitoring and the effective management of...