Reservationist/receptionist

1 week ago


Hermanus, South Africa Hermanus Guest House Full time

We are seeking an experienced Reservationist/Receptionist for a 4 star Guest House in Hermanus.

This role involves handling inquiries, processing reservations, and providing exceptional customer service to ensure a seamless experience for guests from the point of booking to their arrival. Assist Reception office in daily duties, guest service, check-in and check-outs, daily cash-up and any administration work that will be required.

**Requirements**:

- Matric
- Minimum 2 years of experience in Reservations and Reception duties within the hospitality industry.
- Must be available to work shifts, including weekends and public holidays.
- Excellent communication and interpersonal skills.
- Proficiency in reservation software (e.g., Resrequest/Opera) and MS Office Suite.
- A positive attitude and a passion for providing exceptional guest service.

Please forward a comprehensive and UPDATED CV (starting with current position) with a head & shoulders photo.

Pay: R9 000,00 - R11 000,00 per month

**Location**:

- Hermanus, Western Cape (Overstrand, Overberg) (required)

Work Location: In person

Application Deadline: 2025/02/28



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