It/telecommunications IT Manager
4 days ago
The IT Technical Manager is responsible for managing and providing third-party IT Support Services to our external Clients and managing our internal team of IT Technicians.
This individual will serve as the link between our Team and our Clients, ensuring the delivery of high-quality IT Support Services and maintaining Client satisfaction.
The IT Technical Manager may be required to be on-call outside of normal business hours to handle urgent issues or emergencies. Travel may also be required, depending on the needs of the Clients.
This role primarily involves office-based work, but may also require visits to Client sites.
Manage and direct the team of IT Technicians to ensure efficient service delivery to our Clients.
Maintain and build solid relationships with our Clients to understand their IT infrastructure, systems, and needs.
Ensure that our services meet the requirements of our Clients and troubleshoot any issues that arise.
Regularly review Client feedback and implement improvements to our services.
Train and mentor IT Technicians, ensuring they're up-to-date with the latest IT trends, tools, and best practices.
Coordinate with the IT Director and other stakeholders in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures.
Manage contracts and negotiate with vendors, outsourcers, and consultants.
Education/Experience
Bachelor's Degree in Computer Science, Information Systems, or a related field
5 years of experience in IT Service Management, with a focus on external Client Management
Proven experience in Team Management and leadership
Strong knowledge of IT systems, infrastructure, and trends
Strong team leadership skills, with the ability to motivate and inspire team members.
Excellent customer service skills, with a focus on Client satisfaction
Familiarity with IT contracts and vendor management
Skills Set
Service Desk
- 3+ years
Server Support 3+ years
Desktop Support 3+ years
Microsoft 365 3+ years
Printers and Multifunction Machines 4+ years
Networking and Infrastructure 4+ years
Security and Firewalls
PABX
CCTV
Biometrics
Pay: R45,000.00 - R60,000.00 per month
**Experience**:
- Service Desk: 3 years (required)
- Desktop Support: 3 years (required)
- Printers and Multifunction Machines: 4 years (required)
- Networking and Infrastructure: 4 years (required)
- IT Service Management,: 5 years (required)
-
General Manager – B2B Telecommunications
3 weeks ago
Roodepoort, South Africa Talksure Full timeGeneral Manager – B2B Telecommunications Talksure Roodepoort, Gauteng, South Africa Talksure, established in 2010, is a respected financial services provider and a trusted outsource business services partner. The company specializes in multi‑channel B2C and B2B marketing and sales, offering affordable lifestyle products and services for prominent South...
-
General Manager – B2B Telecommunications
4 days ago
Roodepoort, Gauteng, South Africa Talksure Full time R200 000 - R250 000 per yearCompany DescriptionTalksure, established in 2010, is a respected financial services provider and a trusted outsource business services partner. The company specializes in multi-channel B2C and B2B marketing and sales, offering affordable lifestyle products and services for prominent South African and international organizations. Operating from a 1,200-seat...
-
Sales Executive
5 days ago
Roodepoort, South Africa HR Corporation Full time1) Experience & Qualification Grade 12 Sales experience preferably in Office Automation or Telecommunications Ability to cold call/canvass Strong sales and communications attributes Own transport and license 2) Additional Requirements: Good work ethic and professional approach Confident, self-motivated and have a positive attitude Target driven and outcomes...
-
Roodepoort, South Africa HR Corporation Full timeBasic Salary: R18 000 – R25 000 + Commission Extras: Petrol card + benefits Job Overview Our client, a leading Information Technology Managed Business Solutions provider with national operations (Johannesburg, Cape Town, Durban), is expanding their sales force. If you’re a hunter , thrive on closing new business, and want a role where your income grows...
-
IT Field Technician
1 week ago
Roodepoort, South Africa Disruptive IT Full timeThis is an on-site contract role for an Information Technology Support Technician. Technician will be responsible to assist with multiple sites around West Rand Area. The Support Technician will be responsible for providing technical support, troubleshooting desktop computers, supporting printers, and repairing computers. The role requires daily interaction...
-
IT Support Technician
1 week ago
Roodepoort, South Africa MAJABULA IT ENTERPRISE Full timeSet up workstations with computers and necessary peripheral devices (routers, printers etc.) - Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality - Install and configure appropriate software and functions according to specifications - Develop and maintain local networks in ways that optimize performance - Ensure security and...
-
IT Technician
1 week ago
Roodepoort, South Africa MAJABULA IT ENTERPRISE Full timeRelevant IT qualification (required) - ITIL V4 Foundation (required) - Incident Management certified (required) - A (Advantage) - N (required) - 3 Years Experience in IT and customer service desk related work environment - Must have own car - Shift environment - Analytical Thinking - Time Perspective - Initiative - Decisiveness - Planning, Organizing &...
-
It/ Telecommunications Solution Sales
4 days ago
Roodepoort, South Africa HRCorporation Full timeBasic is 25 000- R35 000 + com, a petrol card, and benefits. A sales person, with people skills, you have a drivers license and a car, and a desire to make money. A hunter profile, a desire to get new business You will travel in this job, you will need your own car. You understand the requirements of how to make a sale, you have the ability to close the...
-
ICT Account Manager: Drive B2B Growth
2 weeks ago
Roodepoort, South Africa Talksure Pty Ltd Full timeA leading technology firm in Roodepoort seeks an ICT Account Manager to drive new business and cultivate existing client relationships. The ideal candidate will have over 3 years of B2B sales experience, particularly in the telecommunications industry, with a strong focus on achieving sales targets and managing corporate clients effectively. This is an...
-
Roodepoort, South Africa GBS Full timeAre you a results-driven sales leader ready to make a big impact? Our client, a leading telecom company, is seeking a General Manager to lead their B2B sales operations. This is your chance to inspire growth, lead a high-performing team, and build lasting client relationships. What You’ll Do: Drive and execute a comprehensive B2B sales strategy . Lead and...