Collections Agent

The Collections Agent is responsible for managing and recovering outstanding student or client debt in an ethical, professional and customer focused manner. This role ensures that overdue accounts are collected efficiently while maintaining positive relationships and upholding the business's values of respect, integrity and service excellence. Key...

Job Purpose:TheCollection Agentsresponsibility is to contact debtors to collect on outstanding accounts which are in default and arrange payments in a professional and effective manner.NB: Please note that this is a night shift role.Minimum requirements (Qualifications and Experience):Grade 12/Matric.Must be ITC ClearMust have a Clear Criminal Record2+ years...

**Reporting to**: Specialised Collections Team Manager **Job Purpose**: The Case Agents will be responsible for executing the collection of debt in more specialised and / complex cases. The Case Agent will work his / her accounts from cradle to grave, taking individual ownership of each case. He/ she will be required to conduct research and prepare to...

Key Responsibilities: Contact students or clients with overdue accounts via phone, email, or SMS to arrange payment or negotiate repayment plans.Monitor and follow up on payment commitments to ensure timely settlements.Maintain accurate records of all communications and payment arrangements in the system.Work closely with the finance and student support...

We’re a world-leading smart mobility tech company with over 1,200,000 subscribers across 23 countries, and we’re looking for seasoned QA Agents to join our team in our head office in Rosebank! An exciting opportunity exists for seasoned QA Agents to join our team. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in...

**Responsibilities**: - Efficient management of allocated cases from start to finish. - Conducting effective debtor research and preparing cases accurately. - Achieving right party contact using a comprehensive set of search engines / tools and support services. - Implement effective negotiation for collection and / resolution of debt and tailoring your...

Our client, a leading South African microlending company based in Cape Town has a vacancy:Job Title: Collections Team ManagerLocation:Cape townDepartment:CollectionsReporting to:Head of CollectionsRole OverviewWe are looking for a motivated and experiencedCollections Team Managerto lead a high- performance team of Collections Agents. The successful candidate...

**Turn Recovery Into Relationships. Transform Challenges Into Success.**: **Collections Manager | M-KOPA South Africa** **Where Empathy Meets Excellence** What if collections wasn't about pressure, but about **partnership**? What if every difficult conversation became an opportunity to **restore financial dignity** while driving business results? At M-KOPA,...

Join Our Team at IIE Rosebank CollegeThe Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide.As we continue to expand and innovate, we invite passionate...

We are looking for a reliable and self-driven Debt Collector to join our very new company! Your main duty will be to contact debtors of our clients and arrange for the payment of the debt. You will be responsible for contacting debtors and negotiating payments. You will be the main person responsible for recovering the money owed in as little time as...