Customer Service Representative

2 days ago

Centurion, South Africa Schweitzer Engineering Laboratories Full time

**As a CSR a typical day might include the following**:

- Provide world-class customer care to both internal and external customers.
- Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications
- Communicate to customers and reps on deliverables and resolving of additional customer service issues with some work direction from supervisor and peers.
- Complete and pass required customer service certifications.
- Use judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems.
- Assist with customer feedback tracking and driving to customer satisfaction.
- Understand. Create. Simplify.
- Other duties as assigned (may include office administration and other support duties dependent on region/department).

**This job might be for you if**:
Have minimum 1 year of customer service experience

Possess an associate’s degree or related business experience

Have an ability to learn concepts and technical details of products

You can learn new skills and assume new responsibilities

Have strong writing, proofreading, documentation, and communication skills

**Why SEL?**

Competitive pay. Superior benefits. Inspiring work.

We provide and take care of our employees with outstanding benefits, competitive pay, challenging work, and a rewarding career.

Top tier medical aid, prescription, dental, vision, life, and disability insurance.

Varied leave plans like annual leaves, sick leaves, parental leaves etc. to maintain a healthy life balance

Developmental programs like tuition assistance, internships, skill development courses and engineering development programs (EDP).

Wellbeing benefit like free and confidential Employee Assistance Program (EAP)

International Travel Medical and Security Assistance to assist our traveling employees and accompanying family members worldwide

Pension contribution

**Pay Range Data**

Pay: R189 200,00 - R270 200,00 per year

**Experience**:

- Customer service: 1 year (required)

  • Afrikaans Customer Service Consultant

    2 days ago

    Centurion, South Africa Customer Loyalty Consultants Full time

    **CLC JOB DESCRIPTION** **EMPLOYEE**: TBC l **TITLE**: Customer Experience Ambassador **Purpose** To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls, logging cases on the CCA, performing follow ups and maintaining excellent...

  • Customer Service Representative

    5 hours ago

    Centurion, Gauteng, South Africa FMC Corporation Full time

    FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture's biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting-edge and next-generation crop...

  • Hastings Customer Service Representative

    1 week ago

    Centurion, South Africa Hastings Direct Full time

    **Company Description** OUTsurance Shared Services is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding...

  • Customer Service Representative

    5 hours ago

    Centurion, Gauteng, South Africa FMC Corporation Full time

    FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture's biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting-edge and next-generation crop...

  • Customer Service Representative Agriculture

    2 weeks ago

    Centurion, South Africa Mayfly Agri (Pty) Ltd Full time

    **Minimum requirements for the role**: - Must have a tertiary qualification in Agriculture, Agronomy, Business, Supply Chain or related fields - Minimum 3 years experience in Customer Service, Commercial, Logistics, Administration will be required - Must be proficient in SAP - Previous experience within the agricultural industry will be ideal - Must be...

  • Customer Experience Ambassador

    1 week ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is recruiting for Night...

  • Customer Care Administrator

    2 weeks ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **ompany Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

  • Customer Experience Ambassador

    12 hours ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. **Purpose**: To assist the...

  • Customer Care Administrator

    2 weeks ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

  • Customer Experience Ambassador: Medical

    1 week ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...