Senior Customer Service Consultant

Western Cape, CPT - Northern Suburbs - R 9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. A big player in the cellular industry is looking for experienced highly customer-centric call centre agents to service their clients. **Experience**: at least 3 years...

**Role Purpose**: The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting...

Senior - Customer Experience Consultant - Customer Care Voice - Customer Experience EXL Cape Town, Western Cape, South Africa Highly experienced Customer Experience (CX) Design Manager to lead and shape our customer experience strategy. In this role, you manage a team of CX designers and work closely with senior stakeholders to develop and execute strategies...

Creating purposeful careers as we build the future of contact centre solutions Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face...

LekkeSlaap is South Africa's leading accommodation booking app known for its user-friendliness, exceptional customer experience, and extensive local accommodation options. Owned by Tripco, a travel technology company based in Cape Town, LekkeSlaap is committed to innovation, best‑in‑class customer service and setting new standards in travel technology....

Job DescriptionAs a Senior Operations Manager, you will be responsible for achieving business objectives by ensuring operational targets are met in line with Service Level Agreements (SLAs).Your role will include leading and developing a high-performing team, maintaining strong client relationships, and ensuring adherence to company policies and procedures....

To maintain excellent customer relationships through effective service delivery; to assist Account Managers with daily tasks with the objective of retaining and growing the defined portfolios. To actively resolve all client queries that have been escalated to Service Consultant within a reasonable timeframe and to actively identify leads for respective Key...

Our Cape Town branch based in Airport City is looking for a Customer Service Consultant. Job specifications : Minimum of 2-5 years' experience Prior experience in logistics or transportation may be preferred or required Able to communicate in a professional manner telephonically and have proper email etiquette. Active listening while remaining calm. Must be...

Our Cape Town branch based in Airport City is looking for a Customer Service Consultant. Job specifications: Minimum of 2-5 years’ experience Prior experience in logistics or transportation may be preferred or required Able to communicate in a professional manner telephonically and have proper email etiquette. Active listening while remaining calm. Must be...

KAAP Customer Service offers an excellent team of Customer Service Experts for your customers. As the first point of contact, we answer and assist with your customers' queries in a friendly, binding and professional manner. Close and courteous communication is what persistently gives your clients the feeling that they are not just in good, but the best...