Data Centre Specialsit

6 days ago

Johannesburg, South Africa Cortez Executive Search (Pty) Ltd Full time

Purpose of position:
The Data Centre Specialist is part of a team responsible for the day to day management of availability, continuity and capacity management for Data Centre (DC) and Cloud elements for the CLIENT Southern African region.

Key accountabilities:

- Day to day management of the Teams phone system on premise functionality.
Servicing of eDiscovery requests for data hosted in the O365 environment.
- Part of a team responsible to address ongoing vulnerability risk management.
Participate in design, plan and implementation of Business continuity and Disaster recovery capability for on premised DCs or Cloud solutions.
- Actively contribute and participate in CLIENTs cloud migration plans.
- Day to day proactive management and monitoring of all elements of DC or Cloud performance.
- Engagement with Vendors or CLIENT Global IT to ensure delivery against SLA and contract
- Contribute to new service deliverables including input into architecture and system design, product installation, and ongoing support escalation.
- Maintain Technical Documents, Support and Operations manuals and Knowledge Base articles.Person specification:
**Relevant Skills**
- Relevant Tertiary IT qualification
- Microsoft MCSE or MCP courses advantageous (Azure Cloud, Teams)
- VMWARE and or Hyper-V Administration
- Azure Cloud administration will be advantageous
- Successful completion of vendor administration training of relevant technologies
- ITIL Foundation
- Network+
- Experience \Understanding of ITIL Concepts, Change Management Processes
- Ability to deal effectively with individuals at all levels
- Ability to work independently and as part of a team.
- Comfortable to lead in their area of expertise, but also able to follow as required by the team
- Good organisational skills to ensure effective planning and prioritisation takes place regularly
- Will be required to work outside normal office hours when necessary as part of performing role.

**Personal Attributes**:

- Excellent client focus
- Ability to deal with conflict
- Extremely high level of confidentially and integrity
- Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations
- Ability to multi-task
- The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity
- The ability to work well under pressure and to perform to deadlines
- Team player who is self-aware
- Strong organisation skills; a self-starter with initiative, ability to foster innovation and a common sense approach to problem solving
- Sound decision making ability with the ability to consult where needed
- Focus on continuous improvement within the ITS function while advancing an ethical environment
- High level of attention to detail and a desire to drive quality
- The ability to work unsupervised
- Effective communication and managing expectations is critical.

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