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Cybersecurity Technology Solutions and Services
2 weeks ago
**Primary Purpose of the Job**
We are looking for a Cybersecurity Technology Solutions and Services Director responsible for the MDR/MSSP and technology solutions practice in the Cybersecurity service line. This practice is a strategic pillar of our companys Cyber Lab business growth strategy, and experience working for an OEM, software reseller, or MSSP in the sales/business development capacity will be instrumental.
- Entrepreneurial in thinking and approach.
- Good interpersonal, problem-solving, reasoning, and analytical skills.
- Strong communication, facilitation, presentation, and negotiation skills.
- Be highly flexible, adaptable, and creative.
- Comfortable interacting with senior executives (within the firm and at the client).
Strong leadership skills and supervisory responsibility.
**Core Functions**
**Key Responsibilities**:
- Become a leader in cybersecurity technology solutions and services for the Company.
- Develop a business plan for comprehensive software & hardware, managed service and professional services offering.
- Drive a growth strategy across the defined customer base and grow revenues from product sales and services by implementing a robust account planning process.
- Implement a system or process to understand customer environments, drivers and strategic requirements and align with our solutions and services.
- Drive collaboration internally and externally with relevant industry bodies or other leaders to develop market-facing initiatives that drive the firm's growth strategy.
- Oversee the quality of technology engagements, including the technical execution and the quality of the deliverables.
- Effectively develop and lead a team with diverse backgrounds.
- Develop and maintain relationships at different levels.
- Manage budget efficiently and prioritize profitability of the sub-service line.
**Key Tasks**:
- Develop a good business plan and strategy to drive growth in revenue from technology solutions and MDR services.
- Drive opportunity identification and conversion of opportunities related to technology solutions and MDR services.
- Ensure all forecasting and pipeline management is accurate and reflects the reality of the opportunities open within your customer or prospective base.
- Develop strong relationships with OEMs and market players to increase market-facing opportunities.
- Collaborate with the marketing team to drive marketing campaigns to generate leads and market products, solutions, and services.
- Manage the P&L for the practice in a manner that is efficient.
- Develop a team to support the practice and provide effective leadership.
**Area of Responsibility (Regional)**:
- Practice Development.
- Business Development.
- Sales Management.
- Technical and Subject Matter Expertise.
- Delivery Management.
- Relationship Management.
**Key Performance Indicators**:
- Good business plan and growth strategy.
- Lead generation and conversion.
- Efficient budget management and accurate forecasting.
- Financial targets.
**Desired experience & qualification**:
- Degree/ Diploma or equivalent.
- Should have at least 8 years of business development/sales experience in IT, with a proven track record of delivering results and driving new customer acquisition and account development.
**Package & Remuneration**:
- Negotiable depending on Qualifications and Experience.
**KEY PERFORMANCE APPRAISAL (KPA)**
KEY PERFORMANCE INDICATOR (KPI):
***
**1. Business /Brand Development/Operational Excellence - (25% Weighting)**:
Company Brand
- 'Develops effective networks/relationships inside and outside of the firm and maintains the contacts to identify opportunities. Provide key contacts per year (new or old) and evidence of contact activities i.e., meetings and outcomes.
- Identifies opportunities and grow existing client base, inclusive of the public sector, to a minimum of 15 million per annum. This includes cross selling other departments services into our contacts & clients.
- Ensures that a client satisfaction survey is completed after the completion of the engagement. (NPS Scoring and Rating)
Policies & Procedures
- Ensures personal and team adherence to company policies and procedures (leave, dress code, conduct etc.).
Staff
- Manages team effectively on a day-to-day basis (staff, budgets, deadlines) ensuring that a plan is followed, and objectives are met.
**2. Finance - (15% Weighting)**:
Productivity
- Pipeline development and conversion, IP development and account management.
Budget
- Participates in the compilation of the Cyber department's annual budget.
Financial
- Meets targets for the business sub service line.
**3. Quality and Process - (40% Weighting)**:
Client
- Understanding of the client requirements and positioning of our solutions.
Staff
- Manages the team well including partners.
Execution
- Ensures a good delivery of solutions and services.
**4. People Development, Learning and Growth - (15% Weighting)**:
***
Relationship - Develops te
