Events Coordinator

2 weeks ago

Cape Town, South Africa Victoria & Alfred Hotel Full time

**ob Title**:
**Events Co-ordinator**

**Reports To**:
**Food and Beverage Manager**
- Ensure that all company policies, procedures, and SOPs are adhered to.
- Maintain all necessary files and records to ensure operational efficiency.
- Compile function sheets as required.
- Share relevant information with other departments as applicable.
- Convert enquiries into confirmed bookings.
- Determine method of payment and ensure adherence to the company's credit policy.
- Maintain professional and courteous relationships with guests; ensure complaints and requests are handled promptly.
- Manage and coordinate events from planning through execution.
- Manage group STO restaurant bookings.
- Liaise with the Reservations Department to manage and confirm group and individual bookings.
- Manage and monitor bookings on Dineplan.
- Opera experience will be advantageous.
- Assist with Food & Beverage Duty Manager shifts as rostered or required.
- Ability to work shifts, including weekends, evenings, and public holidays.
- Perform any other duties as may be reasonably required.

**Core Competencies**:

- Strong attention to detail
- Excellent customer service skills
- Positive and proactive attitude
- Team-oriented and collaborative
- Acts in good faith and in the best interests of the company at all times
- Flexibility to work shifts as required
- Presentable and well-spoken
- Strong communication and coordination skills
- Ability to multitask and work under pressure

**Job Types**: Full-time, Permanent

**Experience**:

- Events: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person

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