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Platform Enablement Lead
2 weeks ago
Job Description
To enable platform solutions that are aligned to the FirstRand platform strategic direction and to increase efficiencies, meet regulatory objectives and achieve business value To leverage work item methodology in designing future state processes which ensure a seamless customer experience having a holistic understanding of the interdependencies between capabilities and work items, ensuring common goals and avoiding duplicationBuild solutions aligned to segment and product house strategies related to platform capability Build out Enterprise Capabilities within the Segment to ensure business requirements within the segment is catered for Provide SME guidance and input into design of Capabilities and work items Contribute to the determination of the sequencing of the build and consume journey for the Segment or enablement within the segment. Remediation of legacy processes and migration onto Platform interfaces to ensure data quality and compliance with regulations Obtain a holistic understanding of the interdependencies between capabilities and work items to ensure common goals and avoid duplication Balance business benefit versus risk exposure in determining solution approaches or phases Translate the segment capability strategy to ensure alignment to the Capability delivery to achieve maximum benefit for the Segment Contribute to the planning and prioritisation of Work Item delivery in order to enable the consumption of platform enabled work items that meet the objectives of the Segment Engage with Work item Process Owners, Capability leads, Sub Capability leads, Product Houses, IT areas to drive the implementation of Platform enabled processes Provide guidance in respect of new requests, requirements, or projects by highlighting the capability impact and possible implementation impact Drive and implement the use of the Customer Experience Led Business Development Life Cycle (BDLC) framework to ensure the customer is at the centre of all solutions enabled Drive and implement the use of Customer Experience tools to measure feedback and sentiment relating to solutions pre and post implementation Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders Maintain up to date knowledge of local and global trends Provide thought leadership and expertise Assist with the development of budgets aimed at solution enablement Manage the costs of enablement in accordance with actual spend Utilise data to understand cost pressure points to feed into solution design and implementation. Increase operational efficiency and suggest solutions to enhance cost effectiveness Plan, implement, manage, and report on progress, planned delivery and success/improvement of initiatives enabled Manage the delivery of the delivery roadmap within Commercial enablement to ensure the achievement of the objectives contained in the Business Strategy Manage steercos required to achieve decisions around key business problems and report on progress Manage Business and Technical team in terms of delivery. Promote the growth of resources in alignment with personal development plans. Ensure succession planning and cross skilling is actively being addressed. Provide adequate and frequent feedback to employees to promote the growth of employees Develop networks and manage stakeholders at varying levels of seniority to achieve objectives set out
Job Details
Application Closing Date
03/10/24
