Guest House Manager

22 hours ago

Mount Ayliff, South Africa Imvomvo Country Lodge and Conference Center Full time

Salary negoatiable based on experience and skill.

Experienced Guest House Manager needed for a small 3 star Guest House in Eastern Cape, Ntabankulu near to Kokstad.

Should have keen eye for detail, be hands-on and practical.

Must be able to work unsupervised and independently with small compliment of staff.

Excellent understanding of service excellence, passion for hospitality and very client focused.

Minimum Requiments:
Grade 12 with a terriarty qualification being advantageous

You must have a stable track record with contactable references

Fluent in MS Office, MS Word & MS Excel

Professional and well groomed

Driver’s license essential

Required Experience:
Previous work experience of at least 2 years in the related guest house / hospitality industry.

Good all-rounder with experience in all aspects of the operation sales/marketing/ housekeeping/ front office/ property management.

Must be able to multitask with good organizational and planning skills, with ability to work well under pressure.

Basic knowledge of HR matters and procedures.

An understanding of budget control and financial management and planning.

General office administration and management ability and excellent time management skills.

Excellent written and verbal English communication skills.

This individual will be responsible of the following:
Housekeeping

Reception

Front of House

Greeting and attending to the needs of the guests, to ensure a superb customer service experience

Book in and invoicing guest

Oversee breakfast service in the mornings / evening shifts and dinner service

Assist in menu planning & food quality check and assisting in the kitchen if needed

Keep stock, inventories, and stock take

Hosting and guest liaison

Ensure the performance of guest house staff is always up to standard

General management of the running of the guest house

Room checks

Develop self within job role

Package on offer:
R 4 500 salary negotiable (based on experience)

Negotiable (live-in)

Meals (while on duty)

Starting date to start as soon as possible

**Requirements**:
Minimum education level: Grade 12/N4 (matric)

2 years of experience

Idioms: English

Driver's license: Code 8

Availability to travel: No

Availability of change of residence: No

People of Disability: No

**Job Types**: Full-time, Permanent

**Salary**: From R4,500.00 per month

COVID-19 considerations:
All customers must wear a mask, keep their distance and sanitize

Ability to commute/relocate:

- Mount Ayliff, Eastern Cape: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- High School (matric) (preferred)
**Experience**:

- Hospitallity: 4 years (preferred)

**Language**:

- English, Xhosa and Zulu (preferred)

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