German and English Speaking Customer Service Agent

1 week ago

Johannesburg, South Africa 1840 & Company Full time

**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner
- Troubleshoot and resolve product or service issues
- Accurately document interactions and follow up when needed
- Collaborate with internal teams to ensure customer satisfaction

**Requirements**:

- Fluency in both German and English (spoken and written)
- Strong communication and problem-solving skills
- Previous customer service experience preferred
- Ability to work independently and manage time effectively

**About 1840 & Company**

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

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