Branch Administrator

2 days ago

Durban, South Africa Blue Label Telecoms Full time

**About Company**

We are a JSE-listed company selling innovative mobile commerce technology to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our services to people who do not have easy access to bank accounts, and we allow them the convenience of being able to transact where and when they want to. Our good reputation is our license to operate.

**Job Purpose**

The incumbent is responsible for executing and supporting the administrative function of the regional teams. This includes, but is not limited to, effectively managing and updating various systems and databases, contributing to stock control, overseeing document sign-off processes, and general office administration.

**Responsibilities**

**Maintenance and Update of Ulysses**
- Opening and closing of call-outs on Ulysses
- Monitoring and prioritising of call-outs logged to Ulysses according to their BLD tiers
- Print tasks and assign them to appropriate Technicians
- Ensure stock transfer is complete and up to date within the various baskets
- Enter accurate notes on all outstanding tasks on the status of calls are entered and updated daily

**Stock Control**
- Maintain minimum stock levels of hardware and ensure stock is ordered timeously.
- Ordering and verifying all stock received and ensuring that there is enough to meet daily needs.
- Monthly Stock take of hardware and ensure that all hardware stock received can be accounted for on Ulysses
- Ensuring that stock schedules are submitted weekly and monthly

**Manage Sign off Documents (SOD)**
- Ensure that all information requested is completed in detail and signed off by both the Merchant and the TSC concerned
- Scan and attach these Sign off Documents in Ulysses

**General Office Administration**
- Compile weekly Upliftment report
- Compile Company vehicle inspection and usage report (logbook)
- Send and receive faxes
- Send and receive courier parcels
- Order stationery as needed
- Reception & Secretarial duties where necessary
- General filing as required
- Liaise with call center regarding logging of calls

**Manage Sign-off Documents**
- Ensure that all information requested is completed in detail by the Merchants
- Scan and attach these Sign off Documents in CRM

**Reporting**
- Compile reports for the week, checking all call outs.
- Submit stock schedule indicating missing assets and reason for missing assets.
- Compile weekly Upliftment report
- Reporting - Compile weekly call-out report and stock report

**Customer Service**
- To offer excellent customer service to all internal and external customers
- To display a customer orientation,
- To embody the “customer is king” philosophy

**Behavioural Competencies**
- Ensures Accountability
- Plans and Aligns
- Collaborates
- Communicates Effectively

**Skills**
- Verbal Communication
- Computer Skills

**Education**
- Matric
- Secretarial and/or Administrative Diploma

**Experience**
- 5 years of Secretarial and/or Administration Experience

**Additional Information**
- Basic Microsoft Word/Excel/Outlook/PowerPoint

  • Branch Administrator

    2 weeks ago

    Durban, South Africa Grindrod Full time

    Novamarine, a division of Sturrock Grindrod Maritime, is looking to secure the permanent services of a Branch Administrator at its Durban branch. All suitably qualified and experienced candidates are invited to apply. The Branch Administrator will play a critical role in supporting the daily operations of the branch, ensuring compliance with industry...

  • Branch Administrator

    1 week ago

    Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time R40 000 - R80 000 per year

    Job DescriptionBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Branch Administrator

    9 hours ago

    Durban, South Africa Fidelity Services Group Full time

    **Branch Administrator** **Westmead office** **Reporting to the Branch Manager** Vacancies exist for a Branch Administrator. The position will report to the Branch Manager. The overall purpose of this position is to assist in the administrative, Financial, and managerial responsibilities of the allocated Branch and Ops Managers. **Key Performance Areas:...

  • Branch Administration Clerk:Pietermaritzburg

    6 days ago

    Durban, KwaZulu-Natal, South Africa AVBOB Full time R200 000 - R400 000 per year

    We are searching for an individual with excellent administrative and customer service skills to join our branch administration team at the Pietermaritzburg Insurance Office.You will be working for a company that is over 100 years old with strong values. In return for your services, you will be paid a competitive remuneration package. You will be working for...

  • Branch Administrator

    1 week ago

    Durban, South Africa Takealot Group Full time

    We are a young, dynamic, hyper-growth company operating an e-commerce platform that powers a range of products that are sold for our own account. Our aim is to continue pioneering e-commerce in South Africa and Africa by providing the most relevant online solutions and buying experience available. **The position reports into the Branch Controller.** **Your...

  • Branch Administrator

    2 weeks ago

    Durban, South Africa Grindrod Full time

    A maritime service provider in Durban is seeking a Branch Administrator to support daily operations. The role includes managing administrative functions, ensuring regulatory compliance, and providing exceptional customer service. Candidates with a diploma in administration and at least 5 years of experience are encouraged to apply. This position offers a...

  • Branch Consultant

    8 hours ago

    Durban, South Africa Malwande Investments Full time

    Malwande Investments is recruiting Branch Consultants for a branch in PineTown. This opportunity exists within the Sales Department and reporting to the Branch Manager. The successful individuals will provide high quality of sales and customer services to the branch. **MINIMUM REQUIREMENTS**: - Matric - Regulatory Examination (RE) Qualification - an...

  • Branch Supervisor

    1 week ago

    Durban, South Africa Specialist Confectionery Full time

    A successful specialist confectionery business in Durban requires a capable Branch Supervisor to manage all aspects of a confectionery branch - Must have at least 3 years experience in supervising, coordinating and managing a retail, take-away or restaurant establishment - Strong administration capabilities, attention to detail and high level of...

  • Branch Manager

    2 days ago

    Durban, South Africa Fidelity Services Group Full time

    **Reporting to: Regional General Manager CIT** The above position is vacant at CIT branch, reporting to the Regional Manager. The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site-specific security requirements are adhered to and that the client’s needs are efficiently and...

  • Branch Manager

    2 days ago

    Durban, South Africa CSG Group Full time

    ROLES AND RESPONSIBILITIES - Operations - Developing and maintaining the Branch operation that increases sales, profitability, market share and customer and employee satisfaction - Direct all operational aspects of the Branch to include procurement and warehouse operations, customer service, human resources, administration and sales in a manner that supports...