Key Vault Administrator

**About us**

We are a first-of-its-kind business that uses patented products backed by artificial intelligence, all specifically designed to help you buy right and sell smart.

We do this by developing novel approaches and products that solve difficult challenges. This requires a blend of tech, financial and auto thinking. We've already developed something globally unique (see our website), and we have a solid pipeline of other ideas. It's our nature to experiment and innovate, both in products and customer experience.

We are a consumer brand and aspire to provide our customers with an exceptional experience both when selling or buying in a rational, transparent and fair manner. We accept that not everyone is our customer and we must not provide our services to customers whose expectations are unrealistic.

**Why us**
If you work with us, you'll be working side-by-side with a professional and experienced business team who share a passion for excellence. We're doing interesting new things and we would hope you contribute and bring your own insights and ideas.

Culture-wise we are looking for people with real self-discipline, integrity and sound judgment. We're always open to ideas and criticism and we argue concepts robustly, but not personally. We're hardworking; meticulous where it matters, pragmatic where it doesn't. We're a hands-on bunch, so if your preference is for a comfortable ivory tower, we’re not for you. We are a growing business so change at every level is constant - if you want absolute structure and stability we’re not for you.

Our brand values are solid - we adopt a customer-friendly approach that is certainly something different in our industry. We are rational and are always fair in our judgement. We're willing to take pain to achieve outcomes that are balanced and fair.

**Some of the perks**
- Dynamic team environment
- Flat organisational structure
- Professional but cool culture
- Trendy, modern & comfortable office environment
- Always trying new stuff, so good learning opportunities
- Business success based Incentive structures

**What we are looking for**

**Required Duties**
- Own and control the key vault
- Scan keys in and out on a daily basis
- Ensure ALL keys are returned after each test drive same day
- Ensure vehicles are parked in the correct bays
- Report any vehicle issues on a day-to-day basis
- Provide admin support by locating vehicle information on the system to assist the team on the floor
- Responsible for key stocktake audits mid-month and month-end
- Any other duties as instructed from time to time
- **NOTE: This role has a high degree of personal responsibility with no room for error**

**General Expectations**
- Provide an 11- star customer service experience (convenient, transparent, professional)
- Continuously assess and challenge the systems and processes to improve these
- Ability to work well within a team environment

**Minimum requirements**
- Categorised: Operational role
- EE Applicants given preference
- Minimum 2yrs relevant experience in a high intensity administration role with many moving parts (preferably in the motor industry)
- English spoken and written
- Contactable references
- No criminal record

**Character Traits**
- Passion for people and cars - you will be working with them every day
- Be able to say No and deal with conflict in a direct but professional manner
- Hands on approach
- Extremely well organized with attention to detail
- Trustworthy & Responsible
- Able to work independently

**Salary Scale & Benefits**
- Up to R108 000 Cost to Company per year
- Business Incentive Scheme in addition

**Working Hours**
- Operational Roles are required to work a six-day (45 hour) week which includes Saturdays
- Public holidays will be worked as scheduled (on rotation)

**Job Types**: Full-time, Permanent

**Salary**: Up to R108,000.00 per year

**Education**:

- High School (matric) (required)