Training and Development Facilitator

14th Floor, Kingsfield Place, 30 Joe Slovo Drive DURBAN

**KZN PROVINCE: FACILITATOR (FULL TIME) - 2 Positions available LADYSMITH (R6000 per month)**

**KZN PROVINCE: FACILITATOR (FULL TIME) - 2 Positions available DURBAN (R8000 per month)**

An opportunity exists at the Alliance Skills Development Services (ASDS) for 2 Training and Development Facilitators. The position reports to the Management of ASDS

**Requirements**:

- A relevant tertiary qualification (NQF 6 Minimum)
- Preferably National Diploma in Business Management or equivalent
- At least 5 years’ experience in Retail or Wholesale environment necessary
- Facilitation experience for the following programmes is an add advantage:

- Generic Management NQF 4 and 5
- Wholesale Retail Operations NQF 2 and 3
- Visual Merchandising - 343203000
- Stock Control/ Store Person - 833402000
- Retail Supervisor - 522201000 o Retail Manager - 142103001
- Knowledge of skills development and related legislation will be an advantage.
- Excellent project management and customer service experience
- Well skilled in MS Office 365, Zoom and MS Teams

**Skills & Behavioral competencies**:

- Excellent Facilitation skills
- Good with learner management
- Excellent stakeholder engagement skills
- Accurate and meticulous attention to detail
- Self -driven and high performance driven
- Excellent monitoring and reporting skills.
- Able and willing to travel out of province if necessary
- Skillful in working with excel spread sheets and outlook.
- Very good time management and planning skills
- Willing to work long hours if necessary
- Ability to work within a Team environment
- Report Writing skills

**KEY PERFORMANCE AREAS**
- Maintain accurate record keeping as per the ASDS Quality Management System
- Provide accurate monthly and quarterly performance reports
- Identify, report and mitigate risks within own area of work
- Calendar Management: Managing your schedule, scheduling appointments, facilitation dates and meetings, and ensuring that all deadlines are met.
- Travel Coordination: Coordinating travel arrangements for training sessions.
- Administrative Support: Providing comprehensive administrative support, including filing, data entry, and organizing documents for the groups of learners you are responsible for
- Project Management: Assisting with the planning, execution, and tracking of projects, and ensuring that all deliverables are met on time and within budget for all group you train
- Confidentiality: Maintaining strict confidentiality and discretion in all matters related to the business
- Relationship Management: Building and maintaining strong relationships with internal and external stakeholders, including clients, suppliers, learners, team members and employees.
- Miscellaneous Tasks: Undertaking ad-hoc tasks as required, such as conducting research, preparing presentations, and running errands.
- Plan, prepare and deliver instructional activities that facilitate active learning experiences
- Develop schemes of work and lesson plans
- Establish and communicate clear objectives for all learning activities with learners
- Prepare classroom for class activities
- Provide a variety of learning materials and resources for use in educational activities
- Identify and select different instructional resources and methods to meet students' varying needs
- Instruct and monitor students in the use of learning materials and equipment
- Use relevant technology to support instruction
- Observe and evaluate student's performance and development
- Marking class work, homework, tests and assignments
- Provide appropriate feedback on work to learners and management
- Encourage and monitor the progress of individual students
- Maintain accurate and complete records of students' progress and development
- Update all necessary records accurately and completely as required in line with ASDS Policies and Procedures.
- Prepare required reports on students progress
- Manage student behavior in the classroom by establishing and enforcing rules and procedures
- Maintain discipline in accordance with the rules and disciplinary systems of ASDS
- Provide student support, counselling students with academic problems and providing student encouragement
- Participate in ASDS meetings.
- Communicate necessary information regularly to students, ASDS Project Manager and WRSETA

Representative regarding student progress and student needs

ASDS reserves the right not to make an appointment

Pay: From R6 000,00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- Retail or Wholesale environment: 5 years (required)

**Language**:

- English (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person