Key Account Manager

4 days ago

Johannesburg, South Africa ABC Worldwide Full time

**JOB DESCRIPTION**

The purpose of the Key Account Manager - Power Tools, is to help develop sales opportunities with key account customers. The KAM’s authority include:

- Develops new business segments and new customers
- Decides on customer and market processing strategy
- Negotiates terms and contracts with the major customers

**Duties may include but are not limited to**:

- Responsible for the turnover and profit of the assigned accounts
- Responsible for the customer P & L
- Negotiation of terms and contracts with the major customers
- Sales and listing, such as innovations and promotions
- Negotiation on local, customer-specific advertising activities, promos etc.
- Implementation of trade fairs and support catalogue creation
- Tasks in the field of logistics and finance (credits, open receivables, etc.)
- Information flow (internal - Retail Marketing Managers, Business Units, logistics and external service, external - customers etc.)
- Control of relevant KPIs and compliance with budgets
- Transfer of local requirements and questions to Country Business Director (CBD)
- Responsibility for customer and market processing strategy
- Development of new business segments and customers
- Planning of turnover, profit and quantity as well as commenting to CBD
- Strong coordination with all other business unit KAM’s for respective customers
- Developing customers online sales activities, potential of developing online pure players as well
- Organizing product sales trainings to customers

**Experience Required**
- 5 years+ Work experience in sales in a similar role and sector
- Solid track record in having managed large customer accounts successfully
- Strong strategic and analytical skills
- Fully competent on MS Office packages
- Ability to communicate on all levels, fluent in English speak / read & write and Afrikaans speak / read & write

**Personal Characteristics**
- Willingness to learn and broaden knowledge and keep up with the industry requirements
- Customer service centric mind-set
- Entrepreneurial thinking, ability to work self-directed
- Team player but independent where required
- Ability to work under mínimal supervision & high pressure
- Enjoys working with data i.e., analysis
- Deadline, target & process driven
- Courageous and able to challenge status quo
- Good presenter and communicator
- Attention to details and analytics
- Willingness to travel regularly away from home
- Good command of the Afrikaans language

**QUALIFICATIONS**
- Grade 12 / Matric Certificate and a Bachelor’s degree in Management or related field

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