Wni Claims Assistant

1 week ago

Tygervalley, South Africa PSG Insure Full time

**Job description**:
The Claims Assistant is responsible for coordinating and overseeing, managing, negotiating settlement of the claim and is accountable for the finalisation of the claim end-to-end.

**Responsibilities**:
(Commercial Lines, Motor and Non-Motor)
- Register claims and appointing of assessors
- Manage claims in terms of claims SLA
- Make decision regarding merit - indemnify or not
- Negotiate settlement
- Manage the salvage process (motor & non-motor salvage)
- Detection of fraud and management of fraudulent indicators
- Update system daily
- Thorough and timeous feedback to relevant parties
- Prompt handling and feedback on complaints (internal & external)
- Third Party Recovery and Liability claims processing

**Minimum Requirements**:

- Matric
- Full qualification (Commercial Lines): NQF4 150 credits (Short-term Insurance)
- RE 5 successfully completed
- A minimum of three (3) years’ claims handling experience (both commercial & personal lines)
- Third Party Recovery and Liability claims handling experience
- Tial system experience will be an advantage
- Must have demonstrable experience in the planning and implementation of business processes and system management
- DOFA confirmation from FSB

Ability to commute/relocate:

- Tygervalley, Western Cape: Reliably commute or planning to relocate before starting work (required)

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