Divisional IT Manager

**Key purpose**:

- This role is responsible for day-to-day management of the divisional IT environment, including the coordination and oversight of divisional IT related projects.
- Responsible for being the single point of contact between the division and Group IT for all divisional information technology related matters.
- The divisional IT Manager is responsible for leading the divisional IT team while supporting the divisional users with communication, IT infrastructure and systems.
- Provide strategic vision and IT leadership, directing, planning, organising, and controlling all IT and technology enabling functions within the division in collaboration with Group IT and divisional stakeholders.
- Support and drive in collaboration with Group IT the implementation of a fit for purpose IT Strategy, Digital Strategy, Data Strategy and Processes in line with divisional Strategic imperatives and the agreed operating model in order to enable business growth and development.
- Ensure delivery of a broad range of technology and digitisation services, sponsoring process / system improvements aimed at the efficient and effective provision of IT services for the division.
- Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.

**Qualifications and experience**:

- Relevant IT Degree or diploma
- IT management experience.
- ITIL Accreditation
- 7+ years professional IT experience and proven working experience as an IT manager or relevant experience
- Systems Analyst Experience
- Leadership/Management Development Programme, ITIL, MCITP certification an advantage

**Knowledge of**:

- Understanding of IT industry and implications of existing and emerging technologies for the wider built environment services industry, with a key focus on systems integration, digitisation, IoT and data insights.
- Understand IT landscape and challenges in working with businesses inside and outside South Africa
- Awareness of IT standards, governance frameworks and legislation, and understanding how these are relevant to the Business, to ensure compliance.
- Demonstrated experience of developing and managing technology risks as a risk or control owner.
- The management of, or provision of advice on, the procurement of IT products and services as per consultation with Group IT and Group IT standards.
- Knowledge and understanding of the external and internal environment - global marketplace experience, developments and trends that could have an impact on the IT function.
- Business Acumen - knowledge of functional business areas and industry knowledge

**Skills**:

- Software knowledge and understanding
- Process design and documentation
- Understanding/Knowledge of Business and Financial Processes
- Enterprise Systems Knowledge (ERP, Computer Aid Facilities Management, Procurement)
- Hardware knowledge and understanding
- IoT knowledge and understanding
- IT Infrastructure & Networking
- Business Analysis & Business Case development
- Sound knowledge of Microsoft Products (Office 365)
- Data, Information Security and Cyber Security
- Systems Operations Management
- IT Governance & Compliance COBIT and ITIL
- Software Development Lifecycle (SDLC)
- Working knowledge of various system integration formats
- Supply chain knowledge/understanding advantageous
- Enterprise Systems Knowledge
- Customer Service
- Project Management SAFE/DAD/Prince2/PMBoK
- Vendor an SLA Management
- People Management
- Strategic Planning
- Software development
- IT/Technology Infrastructure Design and Planning
- Financial management

**Technical and **behavioral** competencies**:

- Analytical skills
- Planning and organising skills
- Critical thinking skills
- Decision-making skills
- Business acumen
- Systems thinking
- Design skills
- Team Management and managing performance.
- Decision-making and Problem solving.
- Strategic thinking.
- Negotiating.
- Budgeting, financial forecasting, management and controlling.
- Ability to Drive Change and innovation.
- Ability to manage professionally.
- Awareness of the market environment.
- Providing Insights
- Convincing People
- Team Working
- Developing Strategies
- Making Decisions
- Pursuing Goals
- Interacting with People
- Embracing Change
- Emotional intelligence
- Communicating.
- Conflict resolution.
- Working with complexity
- Goal driven
- Delivering against deadlines