Human Capital Associate

Human Capital Administration
- Process information on the HC information system within the prescribed timeframe, inclusive of leave, resignation, deaths, retirements, incapacity, etc.
- Verify take-on input packs as per checklist and in accordance with HC policy and procedures, and distribute documentation to relevant parties, escalate any pack non-compliance to HC Administration Manager to address.
- Organise and maintain employee records through effective document management, including electronic and/or paper filing systems.
- Human Capital Administration 1st Level Support
- Respond to staff question about HC administration process and procedures.
- Attend to requests in line with standard operating procedures and SLA’s.
- Escalate queries which cannot be resolved to the HC Administration Manager for prompt resolution.
- Receive and log all requests and queries received, telephonically or electronically.
- Keep abreast of HC policies, procedures and applicable legislation to ensure adequate knowledge and understanding to perform duties.
- Human Capital Shared Services Support
- Provide an HC administration service to employees, line managers and HC Business Partners, to ensure information/advice is accurate, precise and timeous, as per HC policy, procedures and applicable legalization.
- Support the delivery of HC Calendar events, as directed by the HC Administration Manager including adhoc projects.
- Attend all meetings and training sessions where work quality, processes and governance is discussed.
- Contribute positively towards the achievement of performance targets in all aspects of team activities.
- Participate as a team player within HC Shared Services to ensure that all SLA’s are met consistently.
- Liaise with auditors during audits to respond to queries and provide information.
**Duties & Responsibilities**
- Human Capital Administration
- Process information on the HC information system within the prescribed timeframe, inclusive of leave, resignation, deaths, retirements, incapacity, etc
- Verify take-on input packs as per checklist and in accordance with HC policy and procedures, and distribute documentation to relevant parties, escalate any pack non-compliance to HC Administration Manager to address
- Organise and maintain employee records through effective document management, including electronic and/or paper filing systems
- Human Capital Administration 1st Level Support
- Respond to staff question about HC administration process and procedures
- Attend to requests in line with standard operating procedures and SLA’s
- Escalate queries which cannot be resolved to the HC Administration Manager for prompt resolution
- Receive and log all requests and queries received, telephonically or electronically
- Keep abreast of HC policies, procedures and applicable legislation to ensure adequate knowledge and understanding to perform duties
- Human Capital Shared Services Support
- Provide an HC administration service to employees, line managers and HC Business Partners, to ensure information/advice is accurate, precise and timeous, as per HC policy, procedures and applicable legalization
- Support the delivery of HC Calendar events, as directed by the HC Administration Manager including adhoc projects
- Attend all meetings and training sessions where work quality, processes and governance is discussed
- Contribute positively towards the achievement of performance targets in all aspects of team activities
- Participate as a team player within HC Shared Services to ensure that all SLA’s are met consistently
- Liaise with auditors during audits to respond to queries and provide information
**Qualifications & Experience**
- Matric
- Diploma or Higher Certificate in Human Resource Management / Payroll
- Minimum 3 years’ experience in Human Resources Administration within a corporate environment with multiple functions/operating companies/countries
- International exposure within the Human Resource Administration environment will be an advantage
*
Competencies*
- Competitive - results orientated
- Team player
- Driven for success
- Adaptable and flexible
- Communication skills