Executive Manager: Corporate Services

**Overview / Purpose of the position**:

- To oversee, direct and provide strategic leadership, advisory and support service with regards to corporate services to the core functional areas of the organisation business, management, and the Board.
- Provide leadership on all support services including HR, Communication, Research & knowledge management and Strategic Services. To take an administrative role in ensuring policies are effective, consistent and in line with the intentions of the organisation and relevant legislation.
- To provide critical support and coordination role for the organisation, committed to high standards and quality responsible for ensuring the integrity and efficiency of the organisation-wide information, administration and governance systems and procedures, and the effective co-ordination of administrative support throughout the organisation.

**Minimum Requirements**:
**Qualification**:

- Masters in HR Management / Business Management / Administration or relevant equivalent
- Executive Development Programme

**Experience**:

- 8 - 10 years related experience, in which 5 years must be at Senior Management level
- Proven experience as a Programme Head/ Business Head.
- Experience in developing organisational strategy and annual performance plans.
- Experience in Corporate Governance and the implementation thereof.
- Experience of service delivery excellence (channel management)

**Summary of Executive Management Responsibilities**:
**Strategic Leadership and Management**:

- Planning, cascading and assisting with the alignment of team/unit strategy to overall the organisation objectives through understanding the priorities and goals of the line functions within his/her unit and working with relevant managers to cascade strategy to the operational level. This is achieved by contributing ideas, fresh perspectives and innovative approaches to contribute meaningful viable solutions to problems, overcoming constraints and generating new solutions to problems, at and from a departmental level. Strategic planning and directing of the various line functions under him/her with the help of general managers or managers

**Financial Management**:

- Planning and allocation of the departmental budget through responsible financial analysis of needs and ensuring on-going departmental budget management in line with legislative and regulatory frameworks. The overall purpose of the financial management element must be aligned to policies, procedures and decisions to achieve organisational objectives effectively and efficiently.

**Good Governance and Risk Management**:

- Analysis and assessment of organisational risks at departmental and functional level and maintaining a sound overall risk management framework, through ongoing analysis and risk mitigation actions. These must be aligned to the legislative and regulatory frameworks within which the the organisation operates.

**People Management and Empowerment**:

- The management of staff within the department through individual and group communication, on-going engagement (motivation), work allocation, performance management, empowerment, coaching and mentoring to achieve goals/targets. Senior managers are also responsible to ensure that skills development is aligned to needs, that key authority and responsibilities are assigned and reviewed and that the functional needs of the department - in terms of human resources - are met and aligned to the strategic leadership and management element.

**Stakeholder Relationship Management**:

- Developing relationships and working effectively with persons, stakeholders and organisations that co-operate and work with the the organisation and have a role to play in its success in order to create, participate in and promote harmonious and supportive relationships with others.