Merchant Sales Agent

1 day ago

Johannesburg, South Africa Job Crystal Full time

**Primary Focus**:
To increase product penetration and merchant value by using data insights and targeted outbound campaigns to identify and convert cross-sell and upsell opportunities across the existing merchant base. This team delivers proactive, tailored conversations that encourage merchants to adopt more of the Product suite, supporting both growth and retention objectives.

**Responsibilities**:
1. Data-Led Opportunity Identification
- Analyse merchant behaviour, product usage, and segment data to identify upgrade and add-on opportunities
- Build and manage a pipeline of qualified leads within the existing customer base

2. Outbound Campaign Execution
- Run telephonic and multi-channel campaigns targeting specific merchant segments or product offers
- Follow structured cadences and messaging to drive interest and conversions

3. Consultative Product Selling
- Educate merchants on the value of additional products (e.g., adding online payments, funding, or value-added tools)
- Position bundled or tiered offerings aligned to merchant needs and lifecycle

4. Campaign Feedback & Iteration
- Provide feedback on campaign performance, objections, and product gaps o Collaborate with Product, Marketing, and Data teams to refine targeting and messaging

5. Collaboration with Retention & Sales
- Work closely with Retention and Account Managers to ensure cohesive merchant experience
- Flag high-risk accounts or hand over for deeper account management if needed

6. Reporting & CRM Hygiene
- Maintain accurate records of interactions, outcomes, and opportunities in CRM
- Track lead status, campaign participation, and follow-up plans

Product Growth Operating Model:

- Product penetration
- Revenue growth from existing base: Supports cost-effective, sustainable growth
- Support for campaign execution
- Lifecycle growth
- Cross-functional insights

**KPI's**

Pay: R20 000,00 - R30 000,00 per month

Work Location: In person

  • Outbound Sales Agent

    3 weeks ago

    Johannesburg, South Africa Network International Full time

    Join to apply for the Outbound Sales Agent role at Network International Job Description At Network International, we always stay ahead. In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise...

  • Sales Agents

    3 days ago

    Johannesburg, South Africa Sales infinity Full time

    We looking for agent with a experience of 1 year in a call centre Agents who did outbound calls Agents with cold calling experience Pay: R125,00 - R130,00 per day Work Location: In person

  • Sales and Marketing Manager

    5 days ago

    Johannesburg, South Africa Personnel Attract Full time

    The successful applicant will report to the Business Development Executive. **Develop an understanding of the market, charities, merchants and consumers** - Analysis of the charity market - Market research undertaken on changing trends in the market - Develop a target list of charities and merchants - Manage the sales pipeline **Develop brand plans and...

  • Specialist: Merchant Solutions

    3 days ago

    Johannesburg, South Africa Bidvest Bank Full time

    **PRIMARY PURPOSE** To drive business growth by identifying, acquiring, and managing relationships with merchants, promoting and selling payment solutions, and ensuring a seamless onboarding experience. The Merchant Sales Specialist plays a key role in expanding the merchant network, increasing transaction volume, and providing excellent service to meet the...

  • Sales Coordinator: Gcrs

    1 week ago

    Johannesburg, South Africa Blue Label Telecoms Full time

    **Job Purpose** To increase GCRS sales and profitability through the minimisation of trade downs and drops; upselling new and existing products and building ongoing strong relationships with customers and Regional Sales Agents. Possess a strong knowledge of all products, devices, systems and processes to support GCRS merchants, internal staff and Regional...

  • Senior Manager – Merchant Services and Acquiring, Account Executive

    2 weeks ago

    Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Merchant Acquisition Executive

    3 days ago

    Johannesburg, South Africa ENTERTAINER FZ LLC Full time

    **About Us** The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating...

  • Merchant Acquisition Executive

    1 week ago

    Johannesburg, Gauteng, South Africa ENTERTAINER FZ LLC Full time R250 000 - R500 000 per year

    About UsThe ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating...

  • Sales Agent

    6 days ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    SUMMARY Sales Agent - Solar Sales -Randburg POSITION INFO : About Us We believe everyone deserves the right to take charge of their own utilities. Our mission is simple - to keep your home running, your lifestyle uninterrupted, and your future secure. From Solar to Water services, we thrive on bringing innovation and a customer focus that is unmatched. Our...

  • Merchant Acquisition Executive

    4 weeks ago

    City of Johannesburg Metropolitan Municipality, South Africa ENTERTAINER FZ LLC Full time

    About Us The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating...