Digital Account Manager

3 days ago

Johannesburg, South Africa Penquin Full time

Position overiew
We are looking for a proactive and detail-oriented Digital Account Manager to join our digital and social media team. This role is responsible for managing day-to-day digital and social media briefs, coordinating proposals and costings, and ensuring smooth execution of campaigns across multiple clients.
Key responsibilities
Client and account management
Act as the day-to-day contact for digital and social media clients, ensuring clear communication and high service levels.
Translate client briefs into workable action plans and timelines.
Build strong, trusted relationships with clients by understanding their business needs.
Campaign and project management
Manage all incoming digital and social media briefs, ensuring they are scoped, costed, and executed effectively.
Prepare proposals, budgets, and timelines in line with client requirements.
Oversee campaign execution across digital and social channels, coordinating with creative, media, and production teams.
Monitor campaign delivery to ensure deadlines, budgets, and quality standards are met.
Supplier and contract management
Source, appoint, and manage external suppliers and partners as required for campaign execution.
Negotiate and manage supplier agreements and contracts to ensure value and compliance.
Maintain strong working relationships with suppliers, ensuring timely delivery and quality standards.
Financial management
Take ownership of financial management of jobs, including accurate costings, billing, and budget tracking.
Ensure jobs are profitable, monitored, and reconciled in line with agency standards.
Work closely with finance to maintain accurate records and resolve discrepancies.
Performance and reporting
Track and report on campaign performance using analytics tools and dashboards.
Provide clients with regular updates and actionable insights to optimise campaigns.
Ensure accurate and timely reporting both internally and externally.
Team collaboration
Work closely with BUD and account directors and senior management to support strategy development.
Collaborate with internal teams to deliver integrated digital solutions.
Provide guidance to junior account executives and coordinators when required.

**REQUIREMENTS**:
Strong client service and relationship-building skills.
Excellent organisational and time-management abilities.
Clear and confident communicator, with strong presentation skills.
Analytical mindset with ability to interpret campaign results.
Commercially minded with excellent negotiation skills.
Highly detail-oriented and able to juggle multiple projects simultaneously.
Collaborative, team-focused, and solutions-driven.
Why join us?
Gain hands-on experience with exciting clients and innovative campaigns.
Work within a creative, supportive, and fast-paced agency environment.
Opportunity for growth and career progression within our digital and social media team.

  • Key Account Manager

    7 days ago

    Johannesburg, Gauteng, South Africa MB Digital Full time R900 000 - R1 200 000 per year

    Company DescriptionFrom inception to scalability, As a full-service agency, we handle every aspect of brand development and growth, ensuring a seamless experience from start to finish. We are dedicated to providing innovative solutions tailored to the unique needs of each client.Role DescriptionWe are looking for an account manager to manage an account, the...

  • Digital Account Manager

    2 weeks ago

    Johannesburg, South Africa Dentsu Full time

    Dentsu Johannesburg is recruiting for two freelance digital account managers Digital account managers optimize a client's online presence through digital marketing strategies. Their duties include creating digital campaigns, monitoring clients' social media, and measuring the success of marketing strategies. Their goals are to create strong relationships...

  • Digital Strategy Director

    5 days ago

    Johannesburg, South Africa Faben Digital Full time

    **Location**: Rosebank, Johannesburg (Hybrid) **Education level**: Degree/Diploma **Job level**: Senior **Type**: Permanent **Reference**: FabenDigStrat **Company**: Faben Digital Job description Faben Digital SA is currently looking for a Digital Strategy Director (Head of Digital) to join our team. The purpose of this role leads the strategizing,...

  • Digital Account Manager

    2 weeks ago

    Johannesburg, South Africa Motsepe Advertising Full time

    **Objective of the role**: The digital account manager in client service is responsible for managing and optimising digital advertising campaigns for clients. The primary objective is to ensure client satisfaction and drive digital marketing strategies for maximum effectiveness. **Minimum qualification**: National diploma in marketing, business, or a...

  • Digital Account Manager

    5 days ago

    Johannesburg, South Africa Ad Talent Africa Full time

    **What we are looking for**: Digital Account Manager to join this great team. **Who are we looking for**: As a Digital Account Manager at OTT, your goal will be to work with our partners to support their B2B sales and marketing goals using the OTT product training and marketing platform. Some of their goals may include better product and brand awareness...

  • Digital Account Manager

    1 day ago

    Johannesburg, South Africa Ad Talent Africa Full time

    **What we are looking for**: Digital Account Manager. **Who are we looking for**: **What will you do**:As a digital account manager, you will be responsible for developing paid advertising campaigns for high-level clients using social media and digital platforms. Typical tasks will include developing, executin, and evaluating online advertising campaigns,...

  • Digital Account Manager

    2 weeks ago

    Johannesburg, South Africa Ad Talent Africa Full time

    **Who are we** : An award-winning full-service marketing agency. **Who are we looking for**: A Digital Account Manager **What will you do**: You will lead and grow key accounts within the agency that are focused on digital brand building and lead generation campaigns. You will be performing multiple roles across the digital marketing eco-systems. **What...

  • Senior Digital Accounts Manager

    2 weeks ago

    Johannesburg, South Africa The Good Human (Pty)Ltd Full time

    Job Purpose:The Digital Account Manager/Key Account Manager at GAS Marketing is responsible for managing client relationships, overseeing digital marketing projects, and ensuring the successful delivery of digital response marketing and automation services. This role serves as the primary point of contact between the agency and clients, ensuring client...

  • Digital Project and Account Manager

    1 day ago

    Johannesburg, South Africa Sydsen Full time

    As Digital Project & Account Manager you will manage the projects in the Digital division of the company as well as manage various customer accounts. You will be responsible for planning and managing the projects to ensure that they are implemented on time and within budget. With support from the Digital team, you will understand and assist customers in...

  • Digital Account Manager

    3 weeks ago

    Johannesburg, South Africa Bizcommunity Full time

    We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Overview Digital Account Manager (Sales) — Remuneration: R per month basic plus commission; Location: Johannesburg; Job level: Mid / Senior; Type: Permanent; Company:...