Stakeholder Supporter

2 weeks ago

Midrand, South Africa Profession Hub Full time

Our client is looking for a dynamic, high-performing administrator, with great attention to detail and follows through, and with a specific focus on stakeholder satisfaction, to join the Stakeholder Management Team.

**Qualifications**:

- NQF Level 6 Diploma / Advance certificate in or Office Administration/Project Management

**Experience**:

- Office Administration and Project Administration - 2 years
- Information Technology (Operational) - 2 years
- Credit and Risk Industry (Operational) - 1 year

**Computer Literacy**:

- MS Office (Advance)
- PowerBI (Intermediate)

**Competencies**:

- Accountable
- Analytical Thinking
- Attention to detail
- Effective Communication
- Conflict management
- Customer/Member Orientation
- Interpersonal and relationship building
- Proactive problem solving
- Resilience and tenacity
- Responsibility
- Self-motivated
- Stress tolerance
- Knowledge of applicable data management
- Knowledge of the Credit and Risk Industries, including Bureaus
- Craft messages for knowledge transfer and education of stakeholders
- Project Management
- Minute taking skills
- Research
- Understanding of applicable legislation

**Duties**:

- Arrange and organize meetings, including relevant documentation, logístical and refreshments, perform minute-taking duties during meetings and prepare minutes, matters arising activity log and decision log and distribution thereof.
- Develop, implement, monitor, support, and execute project management administrative processes, and functions and produce relevant documentation.
- Respond to inquiries and concerns by phone, electronically, or in person. This includes mailbox management.
- Monitor and manage unresolved/overdue Freshdesk ticket resolution timelines and escalate to Team Leads or Unit Managers as relevant.
- Extract and provide PowerBI reports and graphs for monitoring and measuring metrics reporting to governance structures and informing the work of the Stakeholder team.
- Produce consolidation reports and any other monthly or quarterly reports, logs or updates required.
- Update and manage the policy and standard operating procedures (SOPs) revision schedule for the Unit and identify any changes that impacted an earlier revision than scheduled.
- Provide support to and report on various projects across different units within the Association.
- Adhere to, and ensure compliance with Constitution, relevant policies, SOPs, and contractual obligations and with relevant legislation, regulations, and guidelines as issued by Authority.

  • Government & Stakeholder Relations

    1 week ago

    Midrand, South Africa Enshrine Placements Full time

    Government & Stakeholder Relations - Midrand - Job ID 3568 Government and Stakeholder Relations, needed to serve as a senior advisor to the CEO pertaining to all government activities related to the Rail and Transport Industry. Cultivates and enhances companies’ relationships at all government levels. Works with the Senior Leadership in the development of...

  • Government & Stakeholder Relations

    1 week ago

    Midrand, South Africa Enshrine Placements Full time

    Government and Stakeholder Relations, needed to serve as a senior advisor to the CEO pertaining to all government activities related to the Rail and Transport Industry. Cultivates and enhances companies’ relationships at all government levels. Works with the Senior Leadership in the development of proposals and strategies to advocate and lobby for company...

  • Manager: Marketing, Communications and Stakeholder

    2 weeks ago

    Midrand, South Africa Construction Education & Training Authority Full time

    **JOB PURPOSE**: To ensure the development, enhancement, communication, reporting and oversight of the CETA’s Communications and Stakeholder Management strategy and framework and associated tools and processes, ensuring that these are supportive of the CETA strategy and mitigate business risks for the organisation. **RESPONSIBILITIES**: - Provide input...

  • Senior Manager: Stakeholder Relations and Communications

    18 hours ago

    Midrand, South Africa Construction Education & Training Authority Full time

    **Purpose of this Senior Management Role** The role Senior Manager: Stakeholder Relations Communications aims to manage the relationship with key private and public sector stakeholders. The role includes providing intelligence, knowledge of stakeholders, flag risks of negative reputation and identifying opportunities for the CETA and fostering positive...

  • Government & Stakeholder Relations - Midrand - Job

    5 days ago

    Midrand, South Africa Enshrine Placements Full time

    **Government & Stakeholder Relations - Midrand - Job ID 3568** Government and Stakeholder Relations, needed to serve as a senior advisor to the CEO pertaining to all government activities related to the Rail and Transport Industry. Cultivates and enhances companies’ relationships at all government levels. Works with the Senior Leadership in the...

  • IT Support Specialist

    5 days ago

    Midrand, South Africa Afrirent Auto Full time

    **CORE DESCRIPTION** The individual will serve as a key resource that will provide strategic direction for IT Operations and the individual should have the ability to diagnose and resolve complex hardware and software related issues on desktops, laptops, printers and firewalls. The individual will also be responsible for the oversight of the desktop support...

  • Logistics Support Controller

    3 days ago

    Midrand, South Africa Coca-Cola Beverages Africa Full time

    To manage the supply of products within model stock through completing the production planning process as well as coordinating the supply of products from other plants and external suppliers to ensure customer demand is satisfied on time and in full. **Key Duties & Responsibilities**: **Perform daily production/PD planning and scheduling** - Populate the...

  • Head: IT Support

    2 weeks ago

    Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Campus **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Level 3 Software Support Technician

    6 days ago

    Midrand, South Africa RJPersonnel Full time

    3years - Responsible for driving Level 3 software support in accordance with agreed standards among teams Engaging internal and external teams to identify solutions to service impacting incidents and problems - Engaging and coordinating L1 and L2 support on Incident Resolution Engaging Customers to clarify Incidents and gather feedback - Managing client and...

  • Implementation Support Assistant

    1 week ago

    Midrand, Gauteng, South Africa 9f90e43c-86c7-47e8-9ff9-db5f724fd578 Full time R250 000 - R500 000 per year

    Job Advert SummaryAt Pragma, we focus on creating a work environment that supports both professional and personal well-being. We believe in a team-oriented culture where every individual is recognised, valued, and nurtured to achieve their best.As an On Key Implementation Support Assistant supporting On Key project engineers, you'll play a critical role in...