Customer and Sales Support

1 week ago

Stellenbosch, South Africa Helderberg Personnel Full time

A well-established client specialising in products for the agricultural industry and located in Techno Park, Stellenbosch is seeking an enthusiastic individual to join their team in the role of Customer and Sales Support.

customer and sales support|customer liasion|sales administrator
- Responsibilities include:_
- Provide client support and internal sales assistance
- Service existing clients
- Manage clients' technical and software issues
- Conduct product training for potential, new, and current clients
- Reach out to potential clients (contact requests, call-ins, marketing leads)
- Prepare and follow up on quotations for prospect and current clients
- Arrange and oversee deliveries
- Perform general office administration tasks
- Conduct quality assurance through software testing
- Requirements include:_
- Hold a Matric qualification
- Fluent in both Afrikaans and English
- Possess effective communication skills, demonstrating patience and a proactive willingness to assist others
- Exhibit a proficient ability to comprehend technical issues and solutions, articulating them clearly to individuals with non-technical backgrounds
- Demonstrate exceptional written and verbal communication skills
- Display excellent interpersonal skills for positive interactions with colleagues and clients
- Adaptable to multitasking based on task priority
- Maintain a comprehensive understanding of the sales process
- Collaborate effectively within a team-oriented work environment
- Beneficial Experience:_
- Preferably have experience in a customer support role
- Preferably have an understanding of the agricultural industry
- Preferably living in or around Stellenbosch, Western Cape

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