Technical and Simulation Support Officer
3 days ago
Duties/Pligte**General Technical Support**:
- Setting up audiovisual systems for sessions;-
- Troubleshooting hardware and software issues;-
- Liaising with the IT Department on software updates for all computers in the SCSU;-
- Setting up Teams meetings for streaming sessions;-
- Streamlining and improving technical processes.-
**Simulation Support**:
- Establishing and maintaining connectivity of manikins, AV systems, monitors and WiFi;-
- Maintaining, repairing and cleaning manikins and task trainers;-
- Liaising with company representatives in case in-house repairs are not possible;-
- Overseeing software updates for all equipment;-
- Training the Faculty in simulation technology;-
- Maintaining and preparing for teaching sessions (venues, equipment, disposables and technical requirements);-
- Repairing the QCPR manikins;-
- Lending assistance to students in case of technical difficulties related to equipment, and obtaining practice equipment.-
**Equipment Inventory**:
- Assisting the line manager and administrator with asset register updates and management;-
- Signing in and out of loan equipment on the 5th floor.-
**General**:
- Performing ad hoc tasks as instructed by the line manager e.g, OSCE assistance and preparation, simulated patient duties, cleaning and repackaging.Job Requirements/Pos Vereistes- National senior certificate;- Computer skills (MS Word, Excel, PowerPoint, Outlook);- Has completed a Microsoft Office 365 training course within the past five years;- At least oneyear's technical support experience;- At least one year's audiovisual experience;- Good verbal and written communication skills in both English and Afrikaans;- The ability to be a team player;- Adaptability to a dynamic work environment.
Recommendation/Aanbeveling- Some form of tertiary education (degree or diploma or certificate);- CompTIA A+ training would be beneficial;- Enthusiasm to learn, or already has experience in health profession simulation;- Experience with Laerdal manikins and software;- Some medical background.
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