Senior D37 Administrator
3 days ago
**JOB TITLE**
Section 37D Administrator
**DEPARTMENT**
Compliance
**POSITION**
Temp - 6 months
To work with a team of administrators to achieve and maintain a high level of service by processing of all types of claims accurately, efficiently and within the time standards. Establishing a good relationship with all stakeholders in a professional manner which aligns with the company missions and values.
Job Requirements
**Knowledge**
Good understanding of the Pension Funds Act and legislations pertaining to Retirement Fund Administration (Divorce Act, Maintenance Act, S37D withholding process.)
- Good understanding of Retirement Fund administration
- Good understanding of the Fund Rules
- Good communication skills (verbally and written)
- Analytical with strong planning and administrative skills
- Good time management skills
- Problem analytical and solving skills.
- Must have experience in processing all types of claims.
- Ensure productivity levels are optimized
- Dealing with calls or queries, communicate effectively with clients to resolve queries.
- Escalate complex queries and calls to relevant seniors to ensure client expectations are met.
- Be able to work under pressure without supervision
Minimum requirements and experience
- Retirement Funds administration experience (3 + years)
- Retirement Funds Claims experience (All types of claims)
- Retirement Funds qualification - advantageous
- Grade 12 - Mandatory
- Financial qualification - advantageous
- Legal qualification
- Mandatory
- Everest system - Advantageous
- Excel - Good
- Word - Good
- Be a team player
- Must be familiar with and have knowledge of section 37D processes, requirements and have the relevant experience.
- Be able to analyze if a claim qualifies for withholding and deduction from member’s benefit.
Key Skills
- Workload prioritization and allocation
- Managing the processing of all daily transactions in an accurate and timeous manner within the required time frame. Adhere to business specific requirements
- Identify and contribute to on-going process enhancement
- Overall Retirement Fund administration capability
**Job Types**: Part-time, Temporary
**Salary**: R15,000.00 - R20,000.00 per month
**Education**:
- Bachelors (preferred)
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