Senior Associate Sales Operations and Enablement

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**More about this career opportunity**

Sales Operations and Enablement Senior Associate are accountable for providing full support on sales processes, tools, methods, and systems that will enable the sales teams to achieve overall sales goals and objectives.

**Key roles and responsibilities**:

- Champion the closure of non sales issues and actions that effect Client experience by working with other departments and the client to expedite completion of required tasks.
- Proactively identifies opportunities for process improvement in the interface between Sales and other departments. This will involve developing close working relationships with other departments and the Sales team.
- Play a pivotal role in increasing sales team productivity directly contributing to the efficiency of sales processes.
- Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
- Examine sales processes, programs, and systems to minimize costs and improve customer satisfaction.
- Supporting the UK&I Sales Operation team as required with their wider range of responsibilities

**Knowledge, skills, and attributes**
- Detail-oriented and organized
- Have the ability to work in a high paced environment
- Have good analytical skills
- Excellent communication skills both verbal and written
- Proficient at Microsoft Excel
- Must be service-oriented and have a great attitude
- Analytical, with good business and finance acumen
- Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment
- Good knowledge and understanding of sales processes, tools, and methodologies

**Academic qualifications and certifications**:

- Tertiary level - bachelor’s degree or equivalent

**Experience required**:

- Previous sales or sales operations and enablement experience in a business to business sales environment
- Past experience of driving process improvements and issue resolution management

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.