Senior Specialist Business Excellence

**When it comes to putting people first, we're number 1.**

**The number 1 Top Employer in South Africa.**
**Certified by the Top Employer Institute 2024.**

**Role Purpose/Business Unit**:
Business excellence team within the Group International Business is responsible for delivering the Africa hub centralisation of the COE for FinOps. The team’s value proposition:

- **
Process Excellence**: Efficiency and effectiveness of business processes and systems. Define best practices, frameworks & policies. Drive standardisation and alignment of best practice.
- ** Governance and Controls**: Design and implement risk management and controls to ensure compliance
- ** Innovation**: Define and implementation of strategic and transformational targets leveraging on technology and best practices
- ** Financial Value**: Support between operational, accounting teams, group and local market ensuring integrity and compliance of financial reporting

To be successful the individual will have a solid understanding of Financial processes in Source to Pay, Payroll, Travel & Expense, and Intercompany and systems across an integrated systems landscape which incorporates several complementary business solutions and their respective interfaces. They will enjoy problem solving; understand performance metrics for world class organization and compliance (such as Internal Audit, Sox). They will support the FinOps International Business team across African Opcos. Interaction with Shared Service centres, Corporate Services, Group Financial processes, local markets leadership teams, Internal and External Audit will be essential.

**Your responsibilities will include**:
**Financial Reporting Assurance**
- Ensure accuracy and integrity of the balance sheet through meticulous reconciliation and verification
- Perform and maintain financial transparency and compliance
- Effectively drive action plans on aged/ unidentified balances with account owners/ head of finance
- Process Compliance: Follow up on identified control and audit risks as well as review and propose changes to relevant policies to reflect Vodafone Way principles and tax, legal statutory requirements. Deliver control review activities in accordance with SOX regulations and Vodafone Group policies.

**Manage the execution of strategic projects**:

- Effectively manage Strategic projects, ensuring stakeholder buy-in and mínimal disruption.
- Develop and implement communication plans to keep stakeholders informed of progress and anticipated outcomes.

**Governance, Risk Management and Mitigation**:

- Develop and update policies and procedures for key processes, ensuring effective internal controls are in place.
- Collaborate with stakeholders across Africa and other departments to define ownership and accountability for control activities.
- Conduct regular risk assessments to identify, analyse, and prioritise potential risks.
- Develop and implement risk mitigation strategies, including process improvements, internal control enhancements, and reporting procedures.
- Monitor and report on the effectiveness of risk mitigation measures, adjusting as needed.
- Coordinate with internal auditors, SOX, Group Risk, ensuring smooth and efficient audits and timely resolution of audit findings.
- Foster a culture of control consciousness.

**Performance Management and Reporting**:

- Define key performance indicators (KPIs)
- Regularly monitor and report on performance against KPIs, providing insights and recommendations for improvement.
- Analyse data to identify trends and opportunities for service optimisation.
- Champion a data-driven culture within the finance department by promoting the use of data analytics tools and insights.
- Develop and implement dashboards and reporting systems that provide real-time financial visibility and support informed decision-making.
- Partner with data analysts to extract valuable insights from financial data to drive strategic initiatives.
- Minimum of 8+ years relevant experience in a finance environment (Essential)
- Performance Management and Reporting (e.g. based on identified KPIs) experience
- Working across multinational

**Technical / professional qualifications**:

- Business related Degree (Essential)
- SAP certification (Desirable

**Core competencies, knowledge and experience**:

- SAP ERP knowledge
- Project Planning
- System implementation experience
- Excellent facilitation skills
- Communication - written or oral (the ability to speak and write in a clear, concise and fluent manner to both individuals and groups)
- Planning
- Change management
- Aptitude for fostering positive relationships
- Problem solving
- Teamwork
- The ability to explain complex information clearly and simply
- Operational excellence and attention to detail
- Ability to adapt quickly in a new environment and work on multiple systems/platforms
- Ability to communicate financial information with non-finance employees
- Ability to effectively communicate across all l