Help Desk

**Help Desk Responsibilities**: - Monitor VRU's and IVR's on an hourly basis - Update remote users with corporate antivirus software and any other software updates when applicable - Create, troubleshoot and resolve work orders - Troubleshoot user issues - Monitor Track IT ticketing system - Answer Help Desk line - Follow up on work orders with requestors -...

Responsibilities:Increase operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectiveResponsible for the timely and effective response of IT Help Desk user queries and problems through...

Job Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users Hello Future IT Help Desk Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that...

We are seeking a Help Desk Manager to join our Customer Service team. As a Help Desk Manager, you will have to ensure that the technical hardware and software issues are properly resolved. You will also have to verify that the customer queries are resolved on time. You should also supervise the Front Desk Staff and ensure that they handle customer...

This is an **IN-OFFICE** position. You must live within a 1 hour commute of our office. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. (New York City time zone) Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas...

**Summary** Our staffing firm partners with U.S.based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for **Remote / Offshore Level II IT Help Desk Support Technicians**. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations,...

A leading technology services firm in Johannesburg is seeking a dedicated Desktop Engineer. The role involves identifying and resolving technical issues, performing after-hours help desk functions. Ideal candidates will possess strong problem-solving abilities, excellent communication skills, and experience with Windows and MS Office applications. A+ / N+...

SummaryOur staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server...

inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire...

**Main job function** The position is based in Johannesburg - Central As a Front Desk Co-ordinator, you will be the first point of contact for our company. Our Front Desk Co-ordinator’s duties include offering administrative support across the organization. You will welcome guests and clients and who visit the business. As Front-Desk Co-ordinator your...