Specialist: Human Capital Shared Services
1 week ago
**JOB DESCRIPTION**
- Develop and implement Human Capital Shared Services framework/model and operational plan.
- Lead, manage and develop the HC Shared Services team ensuring an integrated approach to service delivery and collaboration with the HR Systems & HCBP Team and the HC Centre of Excellence
- Conduct as-is analysis of human capital administration processes, recommend and implement appropriate solutions
- Establish and implement innovative digital platforms/systems to manage human capital administration services in the organisation and ensure technology is optimised to best meet HR Shared Services and customer requirements.
- Establish end-to-end people management processes and provision of day-to-day human capital operational support to ensure high level customer satisfaction and quality service delivery to the business
- Develop a system to manage the timeous processing of all appointments, allowances, salary changes, contracts, exits, invoices, claims, etc.
- Design and implement workflows, protocols and plans (i.e. payroll internal control data, document management workflows, master data business continuity plans, human capital services workflows, system change controls, employment equity data etc.) for process efficiencies and effectiveness of controls
- Design reporting framework and compile Human Capital reports to ensure accurate reporting in line with the relevant stakeholders needs and legislative requirements
**JOB REQUIREMENTS**
**Qualifications**:
- Bachelors Degree in Human Resources, Administration, Social Science or relevant
- Project Management qualification and experience
- MS Office proficient
- 8 years operational experience in HRIS, Payroll, Administration, and HR Generalist
- This position requires high level expertise and detailed understanding of the different specialist areas within HR
**Experience**:
- Extensive experience in setting up human capital administration functions
- Experience in maintaining and using human capital information systems
- Experience in designing reporting frameworks and producing human capital reports
- Experience of implementing new initiatives and rolling out new ways of working, using latest technology
- Experience in running complex projects and change management
- Experience of supervising, coaching and mentoring high performing team members
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