Systems Delivery Coordinator

**Business Unit**:Discovery Invest

**Function**:Information Technology

**Date**:14 Jul 2025

**About Discovery**

- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

**About Invest**
- Launched in 2007, Discovery Invest offers the full range of investment products for any client need, providing access to our top performing range of Discovery funds as well as a wide selection of leading local and international fund managers. Recently, Discovery Invest launched a unique offshore offering to enable South African investors unparalleled ease in accessing international investment opportunities. Discovery Invest is seeking to leverage the shared-value model to promote financial health and freedom for millions of South Africans. Through unique behavioural incentives and benefits, we reward clients for positive investment behaviour with extra investment returns. Discovery Invest is the only shared value investment platform in the country maximizing client outcomes before and after retirement. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

**Key Purpose**

The Systems Coordinator supports the successful delivery of systems-related initiatives by coordinating tasks, tracking progress, facilitating communication, and ensuring alignment between technical teams and project stakeholders. This role plays an integral part in maintaining delivery momentum across multiple projects and ensuring adherence to quality and governance standards.

The Systems Coordinator ensures the seamless delivery of value by collaborating closely with the Systems Teams. Their primary role is to support the construction and integration of system components that fall under the delivery team's responsibility, while adhering to agreed architectural principles and standards.

**Key Outputs / Job Responsibilities may include but are not limited to**:

- **Project Coordination**:
Oversee the delivery of all prioritised IVS projects in a specific Project Stream (Ie.Digital, CORE, Contractual Debt, etc) from initiation to completion. Support the planning and execution of systems delivery activities, including scheduling solution workshops, tracking action items, updating delivery boards, organizing stand-up meetings. Supervising the coordination and delivery of tasks across the different delivery teams in systems(DEV’s BA’s and UT).
- **Removing Impediments**:

- Acts as a facilitator and problem-solver, working to remove any impediments that hinder the System Team's progress or the overall ability to deliver value.
- **Managing Dependencies**:

- Identify and manage dependencies between the System Team and other teams, as well as with external teams or systems.
- **Foster Collaboration**:

- Promotes collaboration and communication between the System Team and other teams, as well as with stakeholders, ensuring a shared understanding of the system and its components.

- **Stakeholder Engagement & Communication**:
Maintain effective communication with Development, Business Analysis, UT/UAT teams, and PMO to ensure coordinated delivery efforts and accurate reporting. Acting as a key point of contact between the Invest Systems delivery team (DEVS, BA’s and UT) and other departments (Discovery PH, UAT, Marketing, Legal, etc), ensuring seamless collaboration and delivery of the project.
- **Performance Monitoring**:

- Evaluating the performance of the Invest Systems delivery team (DEVS, BA’s and UT), offering feedback to Line Mangers with regards to suggested training and development needs.
- **Documentation & Reporting**:
Prepare delivery reports, status dashboards, meeting minutes, action plans where required and input for steering committees. Assist in determining and compiling capacity data.
- **Technical Solution Oversight**
- Co-ordinate, facilitate and record outcomes of solution workshops to ensure solutions adhere to defined architectural principles and patterns
- Ensure appropriate artifacts drafted and solution presented and signed-off at the Solution Governance Forum to ensure compliance with architectural standards and business objectives
- **Risk & Issue Monitoring**:
Escalate delivery risks and issues proactively to the Head of Systems Delivery.
- Maintain issue logs and ensure timely resolution updates.
- Identify, communicate, and mitigate potential risks that could impact project timelines or deliverables
- Implement contingency/action plans to proactively address/mitigate cri