Technical Manager

6 days ago

Johannesburg, South Africa Fidelity Services Group Full time

Manage all installations and services done in the area. Handle client queries and manage technicians.
**Minimum Requirements...**:

- Grade 12 or equivalent
- Diploma in Electronics advantageous
- Minimum 3 years Technical Management experience
- Customer Service experience
- People management experience

**Job Specification...**:

- Computer literate (MS Office, Listener, Outlook, Internet
- Knowledge of Listener advantageous
- PSIRA Registered (Grade B)
- Valid Driver’s Licence
- Conversant in SAIDSA requirements
- Ensure that weekly targets are met
- Ensure first time resolution to client query and the correct payments are received for installations and services
- Ensure that FFT targets are met as set out in the budget for the branch.
- Ensure that installations and services are done within prescribed ADT standards
- Minimise stock loss to less than 1%.

**_ Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the_

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