Commercial Manager

2 days ago

Durban, South Africa Unique Personnel Full time

**Job Number**
- 66726**Job Type**
- Permanent**Job Title**
- Commercial Manager**Computer Skills**
- Ms office Suite**Industry**
- Logistics and Supply Chain**City**
- eThekwini (Durban)**Province**
- Kwazulu Natal- REPORTS TO : COMMERCIAL DIRECTOR- Main purpose of job: To ensure growth of the Road Transport Brokerage through, key account management, development of routes, new business sales & development, support of sales & operations staff to achieve their objectives- Key Result Areas:
- Understanding that the job function is to serve the customer as well as fellow employees with respect, understanding and commitment to achieve service excellence- Responding courteously and immediately to customer queries and requests- Ensuring that the quality of service that is being rendered is of the highest standard at all times and to appreciate that work of a substandard quality is unacceptable- Realising that the customer’s support is what ensures the continued existence of the company and hence, this impacts directly on the continued employment- Ensuring that every effort is made to educate oneself in all facets of the business by observing operational procedures and seeking answers to all the questions from all available sources- Ensuring that honesty and integrity in all dealings with customers and colleagues is maintained- Ensuring that assurance and commitments to customers is kept- Customer Service & Key Account Management- In depth understanding of transport rates & cargoes moving in SA & SADC countries- Quotations & competitive Transport solutions- New Business sales- Research into cargoes moving- Ongoing assistance to Operations & Sales staff to ensure we secure new business- Full understanding of Customs / SARS regulations- Ensure New Debtor Accounts are opened according to procedure.- Ensure that All business is quoted using the quotation templates provided- Understand the customers risk & insurance requirements & quote accordingly- Assist with collection of outstanding payments from customers if/when required- Strong transporter/supplier relationships to ensure best possible solutions- Ensure that all transporters have been through the vetting procedure. Only a GM Transport or the MD of the company can sign off approval of a new transporter.- Ensure the Sales database is kept up to date & maintained-
**Inherent Requirements**
- Grade 12- BCom: Logistics Management, Supply Chain Management or relevant qualification- Experience:
- Minimum 3 years’ experience working in the freight / logistics industry.- A good working knowledge of road transport procedures.- Skills:
- High level of computer literacy in MS Office Suite High level of numeracy- Excellent communication oral and verbal Excellent interpersonal skills- Abilities:
- Ability to organize, plan and prioritize Ability to work under pressure- Ability to manage Admin- Ability to work to strict deadlines- Ability to deal with customers- Ability to process information- Attributes : Excellent team player Self-motivated, persistent and results driven Hardworking, flexible and honest Must be committed and confident Must be self-motivated High level of attention to detail**What Qualification**
- BCom: Logistics Management, Supply Chain Management or relevant**Minimum Qualification**
- Bachelors**Status**
- Available

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