Service Desk Technician Mr Price Group

1 week ago


Durban, South Africa Mr Price Group Full time

Then our Service desk position is a great first step into the IT field for you.

**a day in your life?**
- Assisting with new IT hardware & software projects being rolled out into our stores
- Liaise with external service providers to escalate problems where required
- Support our suppliers who use our software

Workdays are from Monday to Friday with the possibility of weekend overtime only if the need arises. You would be required to work a 9 hour shift between the hours of 8:00 -17:00 daily. Your own reliable transport is preferred.

**what experience we’re looking for?**
- Grade 12
- IT diploma/ Certificate
- At least 1 year in an IT or Helpdesk environment
- The technical skills required are just a good general knowledge of computer hardware and software. Knowledge of our POS system would be a major advantage
- Strong verbal and written communication skills
- Excellent interpersonal and customer-facing skills Strong administration skills
- Strong ability to work accurately with attention to detail
- Familiarity with MS Office products
- A high level of confidentiality

**about us



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