Virtual Sales Account Manager

1 week ago

Johannesburg, South Africa Talksure Full time

**Main purpose of the role**:
To maintain and grow a portfolio of corporate clients by driving New Acquisitions and Upgrades as well as reduce churn. This role will exercise your abilities in both as a Hunter and a Farmer within the mobile space. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to deliver an overall positive customer experience. Achievement of Sales targets and customer satisfaction is key to your success in this role.

**Duties and responsibilities**:
**Target Achievement**:

- Achieve individual sales target for new business and retentions/upgrades

**Cold calling**:

- Ability to acquire new clients
- Ability to up-sell and cross-sell
- Strong focus on acquisitions

**Customer Relationship management**:

- Responsible for developing relationships with the assigned customer base
- Maintain and grow existing client base
- Conduct customer account analysis
- Maintain, build and service relationships on a regular basis

**Query management**:

- Identify, address and resolve concerns / queries
- Provide feedback to customers within 24hr

**Reporting**:

- Provide weekly pipeline report
- Provide daily activity and sales report
- Monthly Base report to be provided

**Processes and Procedures**:

- Ensure all policies and procedures are adhered to
- Ensure all interactions are captured on the relevant systems in the approved manner

**Minimum qualifications and experience required**:

- Matric / Senior Certificate or equivalent (Minimum)
- Proficient in MS Office (All packages)
- No Criminal Record
- Must have 1 - 2 years mobile/telecoms experience
- Must have at least 1-2 years' Experience as a B2B sales executive/Account manager within the Telecommunications industry (ICT, Fixed lines etc) however mobile experience will be an advantage
- Proven track record in the form of Commission and/or Awards, Accolades, Historic Target Achievements
- Strong Sales ability coupled with business acumen
- Excellent presentation skills
- Communication skills
- Decision making skills
- Excellent interpersonal skills
- Time management skills
- Ability to formulate, set and manage goals and objectives
- Ability to cope with high pressure levels and manage stress effectively
- Strong relationship building, account planning and process competence skills
- Telecommunications product and industry knowledge

**Salary information**:
A lucrative commission structure with basics **up to** R18K depending on skill, experience and proof of income.

Contract Type: Fixed Term Contract (6 months)

  • B2b Virtual Sales Account Manager

    1 week ago

    Johannesburg, South Africa Talksure Full time

    B2B Virtual Sales Account Manager (Hybrid) - Mobile & ICT Solutions We are looking for Virtual Sales Account Managers to join our telecommunications campaign to maintain and grow a portfolio of corporate clients by driving New Business and Cross-Selling as well as reduce churn and achieve a 90% in contract portfolio. This role will exercise your abilities...

  • Sales Manager

    6 days ago

    Johannesburg, South Africa Sa Sales Fraternity Full time

    Job Purpose The Sales Manager is pivotal in driving revenue growth, ensuring strategic alignment, and fostering a high-performing sales culture. The Sales Manager needs to achieve consistent growth in the companys customer base and national sales figures by managing the activities of the sales team so that current activities are optimised and new business...

  • Sales Manager

    2 weeks ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    Job Purpose:The Sales Manager is pivotal in driving revenue growth, ensuring strategic alignment, and fostering a high-performing sales culture. The Sales Manager needs to achieve consistent growth in the companys customer base and national sales figures by :managing the activities of the sales team so that current activities are optimised and new business...

  • Virtual Advisor

    4 days ago

    Johannesburg, South Africa Edge Executives Full time

    Virtual Advisor – Commercial LinesLocation: South Africa (Hybrid / Remote)Type: Permanent | Short-Term Insurance SalesAdvise. Sell. Retain.We’re looking for a solution-driven Virtual Advisor to provide expert short-term insurance advice across both Commercial and Personal Lines. If you’re passionate about building sustainable client relationships,...

  • Virtual Advisor

    3 weeks ago

    Johannesburg, South Africa The Recruitment Council Full time

    Our client is looking for an experienced and driven Virtual Short-Term Insurance Advisor to join a dynamic team focused on delivering solution-oriented advice and service in both Personal and Commercial Lines. Operating in a virtual and hybrid model, youll play a vital role in offering tailored insurance solutions and growing a sustainable client...

  • Social Media Account Manager

    2 weeks ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    About The Company:We help businesses grow through consultancy, training, and managed services. Were expanding our Managed Services team and are looking for a creative, confident, and detail-oriented Social Media Account Manager to help our clients shine on LinkedIn.This role is perfect for someone who enjoys creating engaging content, building relationships,...

  • Account Manager

    2 weeks ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    About Us:South Africa's leading job management software provider. Were more than a SaaS company were a team driven by accountability, growth, and customer obsession. Our culture is built on clear and honest communication, backing each other up, and owning the outcome. We believe in constant learning, delivering excellence through strong systems, and putting...

  • Social Media Account Manager

    6 days ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    About The Company: We help businesses grow through consultancy, training, and managed services. Were expanding our Managed Services team and are looking for a creative, confident, and detail-oriented Social Media Account Manager to help our clients shine on LinkedIn. This role is perfect for someone who enjoys creating engaging content, building...

  • Virtual Sales Agent for Boutique Fitness Studios

    5 days ago

    Johannesburg, South Africa LIFT by Causality Full time

    **Job Description: Virtual Sales Agent - Remote Position for Fitness Studio** **Position Overview**: We are seeking a motivated and dynamic Virtual Sales Agent to join our growing agency which services fitness studio teams remotely. As a Virtual Sales Agent, you will play a crucial role in promoting our clients’ fitness studio services, engaging with...

  • Sales Account Manager

    2 weeks ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    About the Role:We are seeking a driven and customer-focused Sales Account Manager to join our team in a hybrid capacity. The role involves developing and managing relationships with key clients, identifying new growth opportunities, and ensuring customer satisfaction across a range of stationery, office supplies, and business solutions. The successful...