Complaints Resolution Representative D

Job Description To provide customers with excellent service by ensuring that they are served promptly understanding their needs and processing their requests Build and maintain strong relationships with internal and external stakeholders Hello Service Complaints Resolutions Representative Welcome to FNB, the home of the #changeables. We design for the...

A leading financial services provider in Johannesburg seeks a Specialist: Ombudsman Complaints Resolution to implement a best practice complaints management framework within the organization. This entry-level role requires a background in law and involves accountability for end-to-end complaint management, ensuring effective resolution and proactive...

Specialist: Ombudsman Complaints Resolution Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission, media and...

**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**naThe purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission,...

About Old Mutual Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of...

**Job Classification** - Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage Self: Professional - FAIS Affected**Job Purpose** - To log, investigate and respond to all client complaints received at Nedbank in line with the business strategy.**Responsibilities**: - Contribute to a culture conducive to the achievement...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Responsible for daily running of complaints including investigation, monitoring and resolving of system and business issues/problems....

A leading financial institution based in Johannesburg is seeking a Client Complaints Resolution Officer. This role entails logging, investigating, and resolving client complaints while ensuring compliance with regulatory requirements. The ideal candidate will have 3-5 years of experience in complaints handling within the Short-Term Insurance sector and...

**Experience and Skills Required**: - Customer Service - Excellent relationship development skills applied within a customer service role - Strong interpersonal and negotiation skills - Build rapport and establish relationships with internal and external stakeholders using a collaborative manner to achieve desired results - Good communication skills -...