Key Accounts Manager
13 hours ago
Salary: R 30 K CTC
**Key Responsibilities**:
Account Management: Manage and nurture existing accounts, ensuring high levels of customer satisfaction and loyalty.
Business Development: Proactively expand the customer base by identifying and securing new business opportunities within the coffee sector.
Sales Targets: Drive sales of coffee machines and related products to meet or exceed agreed-upon targets.
Industry Networking: Develop and maintain strong relationships within the coffee industry to support business growth and market penetration.
Project Management: Oversee projects from initiation to completion, ensuring timely delivery and installation of equipment.
Technical Support: Provide support for spares and service-related inquiries, leveraging in-depth technical knowledge of coffee machines and commercial kitchen setups.
Sales Administration: Generate accurate quotations, negotiate deals, and process orders efficiently.
Reporting: Collaborate with management to compile and maintain accurate records of sales activities, project sheets, and journey plans.
**Professional Requirements**:
Industry Experience: Proven sales background in the coffee or similar industry, with a strong understanding of commercial kitchen operations.
**Education**: A relevant diploma or degree in business, marketing, or related fields is advantageous.
Licenses: Must possess a valid driver's license and have access to a reliable vehicle.
Language Skills: Fluency in English is required.
Computer Proficiency: Strong skills in Microsoft Office, CRM systems, and familiarity with Syspro or similar ERP systems.
**Personal Attributes**:
Sales Skills: Excellent communication and negotiation skills with a proven ability to close deals and exceed sales targets.
Outgoing personality with exceptional skills in building and maintaining customer relationships.
Self-Management: Highly organized with strong time management skills; able to work independently and as part of a team.
Problem-Solving: Proactive in addressing and resolving issues to ensure customer satisfaction.
Pay: Up to R30 000,00 per month
**Education**:
- Diploma (preferred)
**Experience**:
- Coffe Machines & Coffee Sector: 3 years (required)
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