Supplier Manager

-Introduction

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose

Build and manage relationships with suppliers that delivers value to our clients through the ongoing relationship with Multiply
Requirements

**Qualifications**:

- Bcom or Degree in commerce

**Experience**:

- 3-5 Years’ experience in Supplier Management
- Understanding of Merchandising, Supply Chain Management and Logistics
- Relationship Management
- Negotiation skills
Duties & Responsibilities

**outputs**:
**develop AND MANAGE SUSTAINABLE RELATIONSHIPS WITH SUPPLIERS**:
**internal processes**:
1. Create and implement supplier management strategies that deliver value for Multiply and our clients as well as for the suppliers.

2. Accountable for inbound supply chain from suppliers, ensuring compliance and order requirements are fulfilled in lien with company standards.

3. Ensure merchandise is delivered in line with service level agreements to ensure client satisfaction.

4. Build and leverage networks to acquire suppliers that deliver on the business strategy through negotiation and relationship building.

5. Act as key contact to suppliers to ensure ongoing relationship management, service management and supplier management.

6. Continuously review and improve the usability of products and services rendered by using usage and feedback metrics.

7. Pursue cost saving goals by unlocking additional value from existing and new suppliers aligned to our business strategy and client value proposition.

8. Negotiate and analyse contractual agreements with supplier to ensure compliance with internal standards, governance and terms.

9. Identify, control and manage risks that may have a negative impact on the contract performance.

10. Responsible for tracking, approving and analysing spend to support the driving of commercial value from the contract.

**engage with client in a client centric manner**:
**client services**:
1. Build and maintain relationships with clients and internal and external stakeholders

2. Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed

3. Make recommendations to improve client service and fair treatment of clients within area of responsibility

4. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

**self-management and teamwork**:
**people**:
**1. Develop and maintain productive and collaborative working relationships with peers and stakeholders**:
**2. Positively influence and participate in change initiatives**:
**3. Continuously develop own expertise in terms of professional, industry and legislation knowledge**:
**4. Contribute to continuous innovation through the development, sharing and implementation of new ideas**:
**5. Take ownership for driving career development**:
**contribute to financial controls and planning**:
**finance**:
1. Identify solutions to enhance cost effectiveness and increase operational efficiency

2. Manage financial and other company resources under your control with due respect

3. Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies

**BUSINESS ACUMEN**

Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

**CLIENT COMMITMENT**

Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

**DRIVE FOR RESULTS**

Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

**LEADS CHANGE AND INNOVATION**

Actively leads change, does what is right for the business and drives continuous improvement through innovation.

**COLLABORATION**

Prioritizes the business interests of MMI and invests in the success of the group by aligning effort across divisions.

**IMPACT AND INFLUENCE**

Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.

**SELF-AWARENESS AND INSIGHT**

Manages self and relationships with others effectively and provides perspective in difficult situations.

**DIVERSITY AND INCLUSIVENESS**

Is sensitive to individual and cultural similarities and differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Policy

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